CRM/Customer Relationship Management

**Welcome to our June UX Beers in Brussels!** This time, we will host our event on Tuesday the 9th of June at [DUX](https://www.dux.agency) in Brussels. [Ariad](https://www.ariadgroup.com/) and [Creative Skills](https://www.creativeskills.be/) sponsor our events. 📺 Follow the event online? We stream live via [Youtube](https://www.youtube.com/watch?v=EBqyTDAyQBw) \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# UX TALKS **Talks:** **Speaker 1: Remy Florean** **The Stakes of UX Research: Consequences, impact, politics...** UX research is never “just” about testing interfaces, it shapes decisions, influences stakeholders, and can have very real business and human consequences. In this talk, Remy Florean explores how the way we communicate research findings must adapt to different audiences. He will also dive into the political dimension of UX research, where insights can become powerful tools in broader organizational dynamics. **Speaker panel 2: Sacha Kocovski, David Morgan, Joannes Vermeulen & Kathleen Van den Keybus** **Surviving the evolution of the UX industry.** *Moderated by Karol Dulat* The UX industry is changing fast. AI, shifting business priorities, and evolving roles are reshaping design and research in real time. Join a conversation with Belgian UX and Research leaders on how UX professionals can adapt, survive, and grow in this new era. \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# SCHEDULE 18:00 - Doors open. Drinks & snacks 19.00 - 19.15 - Introduction to UX Belgium Meetup, announcements 19.15 - 19:50 - Talk #1 19:50 -20:10 - BREAK 20:10 - 21:00 - Talk #2 20:45 - 21:30 - Socialize \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# SLACK CHANNEL We have our own UX Belgium slack channel. [Come join us and say hi!](https://join.slack.com/t/ux-belgium/shared_invite/zt-1bjpnuiog-T4Di4flXYPWgbT9KrZ53CA) \*\*\* \#\#\# YOUTUBE CHANNEL All our livestreams and talks are recorded and available on our [UX Belgium youtube channel](https://www.youtube.com/channel/UCno7V18T-EglYXprgrUZQ7A). \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- \#\#\# ABOUT UX BELGIUM UX Belgium is a growing community of User Experience (UX) professionals in and around Belgium. Look for these types of events: UX Beers Periodically, we gather at a different company, agency or venue to drink beers, network and listen to speakers on various themes in the world of UX and digital design. UX Antwerp: Each last Tuesday of the month UX Brussels: Each second Tuesday of the month, 4x per year UX Hasselt: 4x per year UX Workshops Now and then we organize events to dive deeper into specific skills and techniques in UX. These are smaller, hands-on workshops designed to boost your UX toolbox. \*\*\* The UX Belgium Meetup Team

Welcome! Join these beginner sessions if you are searching for deep connection, and want to learn some basic techniques (from authentic relating and circling) that can support you. Activities may include meditations (to connect to yourself, your body and the other), structured dialogues (in pairs or small groups), exercises about sharing and owning your experience, and much more. There are no prerequisites for these sessions. Just show up as you are. Please add yourself to our whatsapp group to ask questions or to stay informed: https://chat.whatsapp.com/ClH8EhaItZPKU5cSkjkcC7 We look forward to meeting you!

Ben je het beu om moeilijke systemen en meerdere apps te gebruiken om je bedrijf te runnen? Vereenvoudig het volledige process dankzij Odoo, de all-in-one geïntegreerde software! 💯 Neem deel in **Antwerpen** op **9 juni 2026** aan een uniek evenement, dat een live demonstratie en een vraag- en antwoordsessie combineert en afgesloten wordt met een relaxte netwerksessie.📍 Registreer voor ons gratis event om een ticket te bemachtigen. 📋 📋 Link: https://www.odoo.com/r/SfpE

🇬🇧 EN 🇬🇧 🔥 SALSA CUBANA CLASSES ARE BACK 🔥 We are delighted to see you again for the start of the 2025/26 academic year 👉 Find all the needed information on our website : **[https://danzamania.be/](https://danzamania.be/horaires/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExUjNGU3gzRWdsUFlWMGJMQgEeCHgiKV40mum5hOp5szt0Lxx3U-5DyHO_wR_ZJekcr_m7EFRdpcRthKRV9EU_aem_W6hFXCri8O6Kd9el-RIuIQ)** ✅ PROGRAMME ✅ 👉 TUESDAY 16/09 7:00-8:00 pm - Salsa Level 1A @ Salle Oxygène - Angie, Octavia & Raffa 8:15-9:15 pm - Salsa Niveau 1B\* @ Salle Ste Suzanne - Tine & Sam 8:00-9:00 pm - Salsa Cubana Level 2 @ Salle Oxygène - Angie, Octavia & Raffa \*The Level 1B course is the same as the Level 1A course. It will be taught by Tine & Samuel and starts at 8.15 p.m. It allows those who wish to arrive one hour later and have a group of about 10 people. 👉 WEDNESDAY 17/09 7:00-7:30 pm - Body Expression @ Salle Oxygène - Yusnay, Tine & Raffa 7:30-8:30 pm - Salsa Level 3 @ Salle Oxygène - Yusnay, Tine & Raffa 8:30-9:30 pm - Salsa Level 4 @ Salle Oxygène - Yusnay, Tine & Raffa 👉 THURSDAY 18/09 8:00-9:00 pm - Cuban Salsa Partnerwork - Level 1 + @ Studio Empain - Zoli 9:00-10:00 pm - Cuban Salsa Partnerwork - Level 2 + @ Studio Empain - Zoli 👉 FRIDAY 19/09 8:30-9:30 pm - Rueda de Casino @ Vibrato - Team Danza Mania 9:30-12:30 am - Practica & Entertainment with DJ Joel 💃 Dale Mambo🕺

Would you like to improve your language skills and networking in a casual atmosphere? This event is for you! All languages welcome! Everyone is welcome! The aim is to speak with native/fluent speakers of your target language(s). You'll be around all types of people throughout the whole event. We will be in a private area. A great atmosphere is guaranteed! You'll have to order a drink to attend the event 😀 Don't hesitate to contact us for any further information

**Dreamcollector, c’est plus qu’un rassemblement : c’est un club de passionné·e·s.** Un lieu où l’on vient pour admirer, échanger, rencontrer… et repartir avec des souvenirs, des contacts et l’envie de revenir. ### Un rendez-vous régulier pour toutes et tous. Que vous veniez avec une ancienne, une sportive, une voiture de prestige — ou simplement par curiosité — vous êtes au bon endroit. Ici, on partage la même chose : **la passion des belles mécaniques** et l’ambiance qui va avec. ### Exposer, découvrir, rencontrer Dreamcollector, ce n’est pas “juste des voitures alignées”. Sur place, vous retrouvez aussi des **artisan·e·s et professionnel·le·s** de l’univers auto : pièces, accessoires, objets de collection, lifestyle, services… De quoi découvrir, apprendre, et dénicher de vraies pépites. ### Une ambiance conviviale (vraiment) Venez en solo, entre ami·e·s ou en famille : on prend le temps, on mange un morceau, on partage un verre, on discute… dans une atmosphère **simple, respectueuse et passionnée**. ### Les avantages membres En devenant membre, vous accédez à des avantages exclusifs : * la possibilité **d’exposer votre véhicule** lors de nos événements * des **réductions chez nos partenaires** * des invitations à des événements chez nos partenaires * des réductions sur des événements automobile comme Interclassics Brussels ### Rejoignez la communauté Dreamcollector Envie de vivre l’expérience de l’intérieur ? **Inscrivez-vous** et rejoignez un club qui fait bouger la scène auto, avec des événements pensés pour rassembler — sans prise de tête, avec passion.

Bonjour à tous , Je vous propose que nous nous retrouvions à la Porte noire pour assister à ce concert. L'entrée est gratuite. De 21h00 à 23h00 : The Manneken Pistols Join the Brussels Live Music Aficionados for a thrilling night of live music at La porte noire. This time, we are excited to present you The Manneken Pistols (Covers band) : A collective of musicians in Brussels, Belgium, formed September 2014. They play mainly blues, classic rock and music from the 60s and 70s. Mostly covers, some original This meetup is not just about the music, it's also about connecting with other music enthusiasts in Brussels. Come along, meet fellow musicians, and share your passion for live music. Whether you're a musician yourself or simply love the vibrant concert scene in Brussels, this event is for you. Don't miss out on this incredible night of music, socializing, and the electrifying atmosphere of Rock Classic. Let's celebrate the magic of live music together. See you there ! **Practical information : duration of the concert : 2h (9-11pm). Free entrance / Address :** rue des Alexiens , 67 à 1000 Bruxelles # Au plaisir de vous y voir et de passer une bonne soirée en votre compagnie.

Making the new Friends after work or in your vacation.

🌍 Open Discussion Meetup: Understanding Gen Z For our next meetup, we’re opening the conversation beyond books and diving into a broader discussion about Gen Z, the generation shaping culture, identity, work, relationships, politics, technology, and social life in rapidly changing times. How does Gen Z view the world differently? What pressures are young people facing today? How are social media, mental health, identity, dating, work expectations, and global uncertainty shaping an entire generation? Rather than a formal debate, this will be an open, thoughtful, and respectful exchange of ideas and experiences. The goal is not to “win” discussions, but to better understand the realities, frustrations, hopes, and contradictions surrounding Gen Z today. Whether you’re Gen Z yourself, a parent, teacher, researcher, or simply curious about generational change, you’re very welcome to join. 📅 Date: Saturday, 13 June ⏰ Time: 11:30 📍 Venue: Carpe Diem, Avenue de Tervuren 13, 1040 Brussels Expect an engaging and relaxed conversation over coffee, with people from different backgrounds and perspectives. As always, those who wish can stay for lunch afterwards. 🏡 Meetup Ground Rules 1️⃣ Everyone is welcome, regardless of background or generation 2️⃣ We listen to understand, not to win 3️⃣ Curiosity, respect, and openness come first Looking forward to another lively and meaningful exchange of ideas. 📞 Questions: 0474.60.83.70

How do we connect to people? What is so great about being different? Is love selfless? Should we be dreamers or realists? What values are we losing? When are we at our best? Does childhood ever end? Is morality a matter of convenience? What makes a person beautiful? Such questions, and many more, await you Sunday at Sister's Cafe (second floor) . After introductions we will collect questions from the group participants, choose one by voting then discuss it for an hour. Then most of us stay for drinks and bizarre conversations :-).

🍣 Sushi Connections – Meet Through Shared Experiences, Not Interviews. Welcome to the very first event of our newly integrated Singles Community! Before we launch a full series of dating experiences, we'd like to test interest in a concept that we believe is much more natural, fun, and meaningful than traditional speed dating. ## Why Sushi? Let's be honest... Traditional singles events can feel a little artificial. You sit across from someone, ask the same questions over and over again.. Instead, what if people could meet while doing something together? Making sushi is the perfect activity because it is collaborative, social, fun, and allows participants to naturally rotate and interact with different people throughout the evening. Rather than interviewing each other, you'll be: 🍣 Preparing sushi together 🍣 Working as a team 🍣 Sharing laughs and conversation naturally 🍣 Meeting multiple people throughout the evening 🍣 Enjoying the sushi you helped create Sometimes the best connections happen when you're focused on an experience rather than trying to impress someone. And if you don't meet anyone , you've learned a new skill. ## The Concept The idea is simple: ✨ Welcome drink and introductions ✨ Sushi-making experience with rotating partners ✨ Shared dinner with the group ✨ Optional confidential matching system after the event The goal is to create a relaxed environment where people can get to know each other naturally through a shared activity. ## ⚠️ Important – Interest Check Event At this stage, we are publishing this event primarily to measure interest in the concept. 📍 **The exact venue is still being selected.** 💰 **The final price is not yet confirmed.** 🗓️ **The final event date may be adjusted slightly depending on venue availability.** By joining this event, you are simply expressing your interest in participating once the concept is finalised. If there is enough enthusiasm, we will secure the venue, finalise the details, and open official registrations. ## Who Is This For? ❤️ Singles who prefer meaningful interactions over superficial conversations ❤️ People who enjoy social activities and meeting new people ❤️ Anyone curious to try a different approach to dating If you've ever thought: *"I'd rather meet someone while doing something together than sitting across a table asking questions..."* then this event might be exactly what you're looking for. Join the interest list and help us launch the very first Sunday Vacations Sushi Connections experience! 🍣✨

Want to meet new people and mingle in a cosy environment? Come along to our singles apero night this Saturday 14th of February at 7pm. For more details please below link: Full Circle - SOCIAL & WELLBEING events https://share.google/qs8gyMsIflGY9MnWq

Attend a free seminar on how to have successful and lasting relationships. At this seminar you will learn: How to spot and handle negative and toxic relationships. How to get through the "rough patches" in a relationship. How to choose the right people to work with. The three things that make or break any relationship. How to make a good relationship great. All are welcome. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. Hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

## 🤝 Host Information A co-hosted event by ProductTank Columbus & Women in Product Columbus 💡 About the Workshop AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge. This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow. Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required. 🛠️ What to Bring Laptop: Fully charged and ready to go. AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!) 🍕 Logistics & Perks Food & Drink: Pizza and drinks provided! Parking: Plenty of free spaces available on-site. ###

You're invited to Indiana D365 User Group Meeting Wed Jun 10, 2026 2-4 PM Agenda (sessions may change time slots before the meeting.) 2 Welcome 2:10 Stratgies for successful testing - Carla Teasdale from Wilmuth Solutions 2:50 Building Power Apps in an AI world using Claude Code demo - Natalie Roberts from Leaf Software Solutions 3:30 Everything you need to know about Quality in BC - Derek Bohman, BC Consultant 4:00 Closing Notes 4:10-5 Networking Social at Upland Brewing at Clay Terrace (walk over) Link Information to join remotely below [https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7](https://teams.microsoft.com/l/meetup-join/19%3ameeting_YWRkNmQ1NWMtN2E0Mi00ZDU4LThmNzMtMDdlODMwMDNkMGMz%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d) Tap on the link or paste it in a browser to join

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com