![UX Akron cover photo](https://secure.meetupstatic.com/photos/event/8/1/c/a/clean_449493226.webp)
What we’re about
For user experience professionals, students and those interested in learning more about: UX (User Experience), human-computer interaction, user-centered design, ethnography, usability testing, and related topics.
This group is open to anyone in the Akron, Canton, and Kent areas of Northeastern Ohio and anyone who is visiting the area.
The goal is to have a place for whatever the members are interested in (discussions, book clubs, informal training, presentations, etc.).
Visit us at www.uxakron.com.
Upcoming events (1)
See all- Beyond the Basics: The Benefits of Trauma-Informed UX Design for AllLink visible for attendees
Beyond the Basics: The Benefits of Trauma-Informed UX Design for All
Tuesday, August 27th at 6:30 PM to 7:45 PM ET.
This is an online event.Trauma is common – no less than 70% of humans around the globe report experiencing at least one traumatic event in their lifetime, with four or more events being the norm (Benjet et al., 2016). When people or groups experience even one trauma, it changes them. It can forever alter thinking, memory, and performance of daily tasks, including how they interact with technology.
As UX professionals serving humans, we can’t ignore trauma. How might we minimize the risk of trauma or re-traumatization of others and ourselves? Trauma-informed approaches offer a harm-reduction framework that can level up the care in our design work. But what does trauma-informed research and design look like? How does it go beyond basic good design?
In this introductory talk, we will define trauma, explain what it means to be trauma-informed, and why it matters for the people you serve. You’ll get examples of how other UX professionals like you apply trauma-informed approaches in their design work. You’ll also get resources and ideas for future learning and practice. UX designers can go beyond the basics with trauma-informed approaches to better help those we serve – and ourselves.
About our speaker: Melissa Eggleston
Melissa Eggleston serves as a user experience designer for the Digital Service at the Centers for Medicaid and Medicare and offers training through her own consultancy Birdcall.
For more than 15 years, she has improved the user experience of websites, apps, and software for organizations of all sizes, including Lenovo, Duke University, The Bill & Melinda Gates Foundation, and many others.
In 2023 she won the Service to the Citizen Customer Experience Trailblazer Award for her work on 988 (the U.S. suicide and crisis hotline) and related websites. In 2017 she won the Aquent Design for Good grant to apply trauma-informed principles to a domestic violence agency website.
She has helped design specifically for people who have experienced interpersonal violence, human trafficking, substance use disorder, post-traumatic stress disorder, and serious mental illness. In 2009, Melissa received her Master’s in Communication from The University of North Carolina at Chapel Hill where she has taught UX design since 2019. At North Carolina State University, Melissa is currently pursuing a doctorate in design, studying the intersection of technology and trauma.
Connect with Melissa:
LinkedIn
Web: Birdcall
Web: Trauma-Informed TechnologyThis is an online event.