Moving from Product-Centric to Customer-Centric with Sean Van Tyne

Moving from Product-Centric to Customer-Centric with Sean Van Tyne

Thursday, June 26th at 6:00 PM to 7:30 PM ET.
This is an online event.

Join Sean Van Tyne in an insightful presentation on transitioning from a product-centric to a customer-centric business model.

• Discover how focusing on customer needs and experiences can drive market success, improve loyalty, and foster innovation.
• Learn strategies for implementing customer-centric practices, including pilot programs and governance structures, and gain insights into the long-term benefits of this approach.

Whether you're new to these concepts or looking to refine your strategy, this session will provide valuable guidance for enhancing your organization's customer focus.

Whether you're a business leader, product manager, or experience design professional, this session will provide you with the tools and knowledge needed to begin or enhance your organization's journey toward customer-centricity.

Come ready to learn how this transformation can lead to increased customer satisfaction, improved innovation, and stronger business results.

Bring your questions for discussion!

About our speaker
Author of Easy to Use 2.0: User Experience in Agile Development for Enterprise Software and co-author of The Customer Experience Revolution, Sean facilitates engaging discussions on the topics of innovation, experience design, technology, artificial intelligence, Agile development, and more. Join Sean on a journey of exploration and insights.

Connect with Sean:
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About UX Akron
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This is an online event.