UX Wales 7 happens on Thursday 19th April at 6pm at Bipsync's office in Stadium Plaza.
Dan Healy (@danrhealy)
Dan's a senior UXer who loves to tame complexity. He has 20 years' experience of shaping and delivering friction-free digital experiences for major companies and organisations in the private and public sectors, including Lloyds Banking Group, Natural England, and Nationwide Building Society. He’s a Senior User Experience Designer at cyber security company, Sophos.
Dan's a regular speaker on the UX circuit and has spoken at a number of UX conferences and meet ups, including Collaborate Bristol, UX in the City Oxford, UX Scotland and UX Cheltenham. As well as being a UXer, Dan's a husband, a dad, a keen runner, an infrequent blogger and a lover of books, films, daft podcasts, Shakespeare, and wine.
From Dan: "I’ll share my journey as a UX team of one at Kallidus, an HCM software company. I’ll show you how I successfully embedded a culture of user-centred design in an organisation where developers had been designing its software for years". More talk info soon!
Eriol is a designer who’s worked in mainly in-house roles with periods of agency, freelance and study for 8+ years. A graduate of fine art pivoting into visual design, progressing through digital, UI and UX and everything in-between. They have recently finished a masters degree looking at the user experience journey of people with terminal illness and the people that care for them and now works as a designer for Ushahidi (https://www.ushahidi.com/about ) a Kenyan technology leader developing open, crowdsourcing tools to help people raise their voice and those who serve them to listen and respond better.
As a non-binary/genderfluid, queer person who uses they/them pronouns, Eriol is covering LGBTQ+ representation in visual design as well as some of the trans/non-binary issues that tend to overlap. They also cover some representations of ethnicity and visible/non-visible disabilities. Content warnings will be available before the talk.
Laura Wilson (@lau_wils)
Laura is a Principal Researcher at the Office for National Statistics (ONS) and has 10 years industry experience as a research practitioner, designing and conducting user and social research for ONS and other government departments. ONS produces statistics which are relied on by central and local government, businesses, charities and individuals to make decisions and to plan for the future. Laura heads up a team that is responsible for the Research and Design of the surveys that are used to inform those decisions and that affect the lives of everyone living in the UK.
The UK government aims to be Digital by Default by 2020 – to meet this ONS is transforming the surveys to make them suitable for the public to complete online. To make sure our statistics are reliable and relevant, we need information which reflects the whole population – this is why we use user centred design to make sure that they are straightforward to use and we do not exclude sections of society. Laura and her team champion user centred design, they put the user at the heart of their design process and use mental models to help shape the user experience. The talk will share our journey, approach and benefits of working in this way. Our research evidence has resulted in a culture shift within the organisation – leading to the acceptance of research being an integral part of service design.