The Future of Technical Documentation
Details
Join us for an evening of practical talks and networking as we explore the future of the technical writing profession.
We will continue the evening at a local bar for drinks and networking, sponsored by Twilio.
Featured talks:
Talk title: Creating Agent-Ready Documentation
Description: Learn how to design documentation that works for both human readers and AI agents. We'll cover practical strategies for scalable information architecture, versioning, localization, search, and other best practices for modern documentation teams.
Bio: Doug Purcell is a technical writer with experience documenting cybersecurity platforms, enterprise software, and high-performance SuperServers that power the AI infrastructure behind today's largest technology companies. Beyond his work in technical documentation, he serves as the organizer of Write the Docs Bay Area.
Talk title: Mind the gap: Docs coverage at scale
Description: The future of docs means staying visible in an AI-first landscape. As users pivot from traditional search to asking AI engines about their business needs, documentation teams must evolve to ensure content remains accurate and findable. In this session, Sarah Simpers introduces a data-driven framework she developed to 'mind the gaps' in docs coverage at scale. You will learn how to leverage AI to build automated content inventories, conduct gap analysis, and implement actionable strategies to improve both breadth (discovery/SEO) and depth (beginner to expert). Most importantly, Sarah demonstrates that you don't need to be a coding expert to build these tools, providing a practical blueprint for keeping your documentation comprehensive and visible in an AI-first world.
Bio: Sarah Simpers is a Staff Developer Educator at Twilio. With over twelve years of experience in IT, databases, and technical writing, she’s done a little of everything across both the technical and writing sides of "tech writing." In her current role, she works on documentation to solve developer problems and enables them to build great things. In her spare time, she builds apps to solve her own problems, like a Twilio app to organize her life.