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Influence Product Decisions
You've heard it for the nth time--"Your software doesn't do this. I need it." How can you shape priorities for future software releases in order to benefit your customers and reduce churn risk? Join us as Sean Daken, Principal Product Manager at SendGrid, shares a product manager's view of Customer Success. He'll discuss how both teams align on maximizing customer and company value and how they can work together for mutual benefit. Sean has two decades of professional experience, much of that time spent in product management and related roles in large enterprises and rapidly growing startups. Sean has also been an entrepreneur, combining strategic foresight and lean product management methods to innovate in adult technical education.


5766 Central Ave · Boulder, co

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    What we're about

    If you're a cloud computing (SaaS, IaaS, PaaS, MSP, mobile) manager whose mission is to onboard, serve, retain, and grow customer relationships, this Meetup is for you! Join us for terrific networking, learning, and sharing ideas to combat customer churn and increase loyalty. We're a local chapter of the Customer Success Association ( Topics include new technologies, "best practices," management systems, and people dynamics. Attendance is free and all are welcome.

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