Psychological Safety – The Secret Ingredient to Delivering Customer Value faster

Topic Description:
In today's fast-paced, customer-centric world, delivering value quickly and effectively is the name of the game. But what if the key to faster, better results isn't just the tools or processes your team uses—but how safe they feel at work?

In this "pod-cast like" session, we explore the powerful role of psychological safety in team performance and ability to deliver customer value! We'll unpack how creating an environment where people feel safe to speak up, take risks, and admit mistakes leads to stronger collaboration, faster innovation, and higher-quality outcomes.

Through real-world examples and practical insights, we'll connect the dots between psychological safety and the ability of teams to deliver customer value—not just efficiently, but sustainably.

Whether you're a team lead, product owner, engineer, or agile coach, this conversation will show you why psychological safety isn't just a "soft skill"—it is a must have competitive advantage.

Speaker Bio:
Rick Regueira is an Enterprise Agile Coach, author, and founder of Transformation Experts. With more than 20 years of experience in IT and business transformation, he has guided Fortune 500 companies and executive leaders through cultural shifts that create lasting impact. His work centers on building high-performing teams and organizations rooted in trust, empathy, and continuous improvement.

Rick’s career has been defined by helping leaders and teams embrace change, break down silos, and unlock their full potential. He has led large-scale Agile transformations, designed leadership development programs, and created thriving professional communities that continue to inspire growth and connection worldwide.

Passionate about the intersection of Agile and AI, Rick helps organizations harness technology while keeping people at the center. As a dynamic speaker and coach, he brings real-world stories, practical tools, and a deep belief that true transformation begins with people. His mission is simple: to help others discover that change is not only possible, but powerful.