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Fwd: DoITT Newsletter May / June 2013

From: Noel Hidalgo | B.
Sent on: Thursday, June 27, 2013 2:22 PM
Hey BetaNYC,

Here is some really cool news from NYC's DoITT. If you've attended one of
our hacknight's you might see the back of your head!


---------- Forwarded message ----------
From: My News <[address removed]>
Date: Thu, Jun 27, 2013 at 2:08 PM
Subject: DoITT Newsletter May / June 2013
To: [address removed]

NYC Information Technology & Telecommunications May-June, 2013 Connect. DOITT. News from NYC Information technology & Telecommunications (DoITT)

This year's NYC BigApps winners are in! Winning Applications Use City, Private, and Crowdsourced Data to Solve Critical City Challenges

On June 20, DoITT Commissioner Rahul Merchant spoke at the fourth annual NYC BigApps competition, which challenges developers and members of the public to create web or mobile application using public, private, and crowdsourced data.

New York Tech Meetup Executive Director Jessica Lawrence and Mayor Michael Bloomberg announced the winners of $150,000 in prize money in a ceremony that culminated in HealthyOut, an app that simplifies healthy eating for New Yorkers, receiving the Grand Prize. Out of 54 applicants, eight prizes were awarded to seven applications.

NYC BigApps 2013 was designed to involve all corners of the government, private and nonprofit sectors, and the public in an effort to address some of New York City's biggest challenges. The Four BigIssues focus areas were: Jobs and Economic Mobility; Healthy Living; Lifelong Learning; and Cleanweb: Energy, Environment, and Resilience.

"DoITT is honored to once again partner in the NYC BigApps competition, and I thank all participants for their contribution to New York City," said Chief Information and Innovation Officer Rahul N. Merchant. "This groundbreaking contest highlights one of our greatest strengths: innovation driven by New Yorkers. By leveraging new data sets from the City, state, and federal government, as well as the private sector, NYC BigApps inspires tools that help make our spaces greener, daily lives easier, and overall New York City experiences more fulfilling."

Read the press release
Download and demo winning applications


City Partners with AT&T to Provide Charging Stations Across the City

On June 18, the Bloomberg Administration and AT&T announced "AT&T Street Charge", a program that operates free solar mobile charging stations throughout the city. The charging stations allow the public to charge their phones, tablets, and a variety of other mobile devices.

Two charging stations are currently live at Fort Greene Park, where the initiative was officially unveiled. AT&T plans to install approximately 25 stations across the five boroughs by the end of the summer. After the announcement, charging units became available at Brooklyn Bridge Park's Pier I, Governor's Island, and Pier 1 at Riverside Park, as well as Union Square Park.

The charging stations are the result of AT&T's work with the City during Superstorm Sandy, when the company provided commercial generators and pop-up cellular service to affected New Yorkers.

Find a street charging station


New Program Uses GPS to Help New Yorkers Find Hurricane Resources

On June 18, the final updates to the City's hurricane evacuation zones were announced. The former zones A, B, and C were replaced with Zones 1-6, based on Sea, Lake, and Overland Surges from hurricane storm maps developed by the National Weather Service.

The City also updated the existing Hurricane Evacuation Zone Finder, which is now mobile browser operable and supports GPS. In addition to announcing current evacuation orders, the Zone Finder also indicates which zones are ordered to evacuate, and uses GPS to help citizens find their zone and the nearest evacuation center.

Read the press release


The Bronx edition of the NYC STEPS program graduates 6 students

On June 12, the Bronx chapter of the NYC Supported Training & Employment Preparation Services (STEPS) program graduated six students in a ceremony that featured speakers and guests from DoITT, the Mayor's Office to Combat Domestic Violence, and Experis, a key program sponsor. Other key partners in the program's development include NetApp and Skillsoft.

NYC STEPS is a self-sufficiency program that provides free workplace and computer skills training for survivors of domestic violence at Family Justice Centers throughout New York City. The six-week program focuses on introductions to software programs, and also invites guest facilitators from City agencies, corporations, and other tech leaders to lead discussion surrounding the topic of the day.

Graduates received Certificates of Completion signed by the DoITT Commissioner and NetApp's Vice President. While the training component of the program is officially over, all of the partners are committed to continuing the participants' success through mentoring, internships, and other career development opportunities.


Mayor Bloomberg and Fire Commissioner Cassano Announce New Risk-Based Fire Inspections Using Data Mined from City Records

On May 15, Mayor Bloomberg announced that firefighters citywide are now using new technology to identify structures that pose the greatest fire risk. The Risk-Based Inspection System is the first of its kind nationwide and uses city data to assess and prioritize the 50,000 buildings inspected annually by Fire Department personnel. According to Chief Analytics Offer Michael Flowers, the new inspection system will allow firefighters to "get to the worse first" by tracking, scoring, prioritizing, and automatically scheduling buildings for inspection.

"Data are the driving force behind good management, and the Risk-Based Inspection System is an innovative example of City information being analyzed and used to improve public safety outcomes for New Yorkers," said Chief Information and Innovation Officer Merchant. "As our Department of Information Technology and Telecommunications implements the City's comprehensive open data legislation, we'll continue to find new ways to enhance the delivery of critical public services."

Read the press release
View the photos
Watch the video


Map Will Display Block-by-Block Map of Crime Activity

On May 15, Mayor Bloomberg signed legislation mandating the creation and maintenance of an interactive crime mapping website. To make public safety information more readily available to New Yorkers, the map will display for each class of crime the aggregate monthly, yearly, and year-to-date totals. The map will also include search functions by address, zip code, and patrol precinct. Each report will appear on the map no later than one month after the crime complaint is filed.

DoITT runs the City's popular "NYCityMap," (see image, left) which provides information to the public and allows City agencies to use its open source platform to build their own mapping tools. NYCityMap users can add layers to the map to easily find schools, day care centers, senior centers, libraries, hospitals, and more. This tool also provides a single access point for many of the location-based applications on, including online property, building, census, statistics, and safety information for New York City.

Visit NYCityMap
Read the bill signing remarks
Read DoITT's testimony delivered March 1, 2013 (in PDF)


After three years at DoITT, Deputy Commissioner Fowler is appointed Kentucky State Government CIO

Chief Information and Innovation Officer Rahul Merchant announced on April 30 that Deputy Commissioner Fowler would be leaving NYC DoITT to serve as the Kentucky State Government CIO. During his tenure at DoITT, Deputy Commissioner James (Jim) Fowler used his expertise to keep information technology systems up and running during Hurricane Sandy and its aftermath. Prior to joining DoITT, Fowler served as CIO of the Chicago Transit Authority and Vice President for Technology and Information Services for New York City Transit Authority. Fowler contributed to the merging of city data centers and created tech solutions that improved government efficiency and transparency. Officer Merchant commented that while he "[didn't] want to see him go," he was confident that Fowler would serve the Kentucky State Government Executive Cabinet with distinction. Congratulations Jim!

Read Commissioner Merchant's Full Statement


.nyc To Become Top-Level Domain for Generating Revenue and Helping Residents Locate Government Services

In 2012, New York became one of the first cities to pursue its own geographic top-level domain (TLD), which will extend the prestige of New York City addresses and area codes to the city's web content. was launched to provide the public with initials details about the launch of .nyc. The City hopes the TLD will encourage local businesses to thrive, promote tourism, generate revenue, help residents locate government services, and spread the dynamic image of New York City around the world.

Learn more at


DoITT launches the first City Developer Portal and collects community feedback

In May, DoITT launched a beta version of the NYC Developer Platform to provide civic developers an open space for documentation, code sampling, peer-to-peer support, and more! The beta prototype was first shared at a #betaNYC Meetup hosted by Code for America's NYC Brigade. Various topics were discussed at the meeting, including how to make the site most accessible to coders, the terms and conditions of use for the site, and more.

The next iteration of the site will be released in coming months. Sign up for an account and let us know what we can do to improve the experience and make the platform more useful.

Explore and register the beta site


Since 2007, NYC-certified Minority and Women-owned Business Enterprises (M/WBEs) have been awarded over 26,000 contracts worth more than $9 billion. This success is in part due to agency M/WBE champions like DoITT's Director of Procurement, Jennie Torres. In May, Jennie was recognized by the NYC Department of Small Business Services for engaging M/WBEs. This award is presented to individuals who go above and beyond in their efforts to provide opportunities to M/WBEs. Jennie's goal, to award 100% of all micro-purchases to minority and women-owned companies, is working. In December, DoITT was recognized as a leading agency in M/WBE use, with over half of its small purchases going to M/WBEs. As per Local Law 1 of 2013, which goes into effect on July 1st, all City agencies will increase their efforts to support M/WBE participation in City contracts and sub-contracts.

Jennie has been working at DoITT for 15 years. She enjoys working with M/WBEs, helping them navigate the bidding process. She frequently attends Small Business Services MWBEs fairs and in the coming months plans to launch a series of workshops for M/WBEs on how to respond to City bids and effectively market their services.

Information on the Minority and Women-Owned Business Enterprise Program


We recently caught up with DoITT's Citywide Service Desk Director, April Turner, to talk about her customer service vision and the agency's new network operation center

April Turner directs the CityWide Service Desk, a centralized, single point of contact for 15 agencies to report IT incidents, make requests, and check ticket status. April has six years of experience at DoITT and is proud that her team is equipped to help clients with a range of issues from software installations to network connectivity.

April led the integration of soft skills training, technical training, and quality assurance into the service desk's 24/7 operations, equipping technicians to help clients across the City with issues from software installations to network connectivity. She also played an important role in opening DoITT's Network Operations Center - a state-of-the-art facility with access to the tools needed to triage and resolve voice, data, network, application, and infrastructure incidents. This new center consolidates multiple operations teams - Citywide Service Desk, Network Operations, Linux/Unix, Messaging, Mainframe, and NYCWiN backup operations - for a complete view of DoITT-managed systems and services. Several more components, including a situation room, a training room, and offices, will be complete this fall.


DoITT issues new two-track System Integration Services RFP, bringing innovative new contracting procedures to NYC technology projects

To bring innovative new contracting procedures to NYC technology projects, DoITT issued a Request for Proposals for System Integration (SI) services. Systems Integrators can submit proposals to help design, build, and implement applications, networks, systems or IT infrastructure by applying to two different classes of service - one for smaller IT initiatives and the other for larger IT projects. The two classes were designed to encourage a diverse range of SI firms to submit proposals, leveraging the city's talented and ever-growing tech sector. From small start-ups to global IT firms, any SI can apply and help New York City lead the way as a tech-driven city.

Register to download the RFP
View important dates


AT&T to Introduce Solar-Powered Charging Stations
Read the New York Times article

Larger Evacuation Areas in New York City
Read the New York Times article

New York City Unleashes a Flood of Open Data
Read the RegBlog article

New Kentucky CIO Brings Big Experience
Read the GovernmentTechnology article

Data Centers Under Water: What, me Worry?
Read the ComputerWorld article

Fighting Fires With Data, New York City Launches New Safety Inspection System
Read the TechPresident article

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Noel Hidalgo | NYC Program Manager
[address removed] | [masked]  | @noneck

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