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Re: [japanese27] Another Friday Attendance Email

From: Suzanne
Sent on: Wednesday, January 18, 2017 7:34 AM
Hi Neil,

I am sorry this problem keeps coming up, but I would also suggest that you strengthen the wording in your announcements.  I think it is unfair to email the whole list when only a few people are causing the problem.

For the meetups where I care (I don't for the Saturday one), I do two things:

- put in a bold warning into the description (see below),
Note: Please RSVP responsibly - be sure to RSVP if you are coming, and update your RSVP to "No" if you can't make it. Thank you! 
- write individually to all the no-shows  (in my case I haven't minded drop-ins because there has been enough space, but it is rare - I always have the below bolded wording where I care.  My email says:

We were sorry not to see you today at the Meetup. Next time, if your plans change, please remember to change your RSVP to no. Thank you.

That has been quite effective - some apologize, many never write back, but  those that don't write usually don't RSVP again.  I have only had a repeat no-show  a couple of times after being written to. It is work at the beginning but it pays off  - I wrote to 12 no-shows last night, but I had perfect attendance at a polyglot meetup on Sunday.

For your restaurant meetups, I would also take out the "reasonably" before headcount, as that makes it sound less critical.  Suggested wording below.

As I will need to make reservations, please RSVP by about 3PM on that Friday so I can get an accurate headcount and let me know if you will be more than 10 minutes late.  No drop-ins (without RSVP) allowed.

Suzanne Lambert

From: Neil Sen <[address removed]>
To: [address removed]
Sent: Sunday, January 15,[masked]:09 PM
Subject: [japanese27] Another Friday Attendance Email

Hello all,
Last Friday, I actually got reprimanded by the waitstaff at Nubar because we were holding tables for people that either showed up really late (we had one show up at 9 when the Meetup started at 7) or for people who didn't show up at all.
I've made it abundantly clear that my Meetups take place in busy Cambridge restaurants. We can't just hold seats for people who don't show up.
One person called me to tell me she was coming late. That was fine because at least I knew she was coming. Other than that, you should all try to show up on time to when the Meetup starts.
For future Meetups, if it turns out I over-reserved, I will wait until 20 minutes after the Meetup starts and then give the empty seats back up to the restaurant. I will also turn away people who either try to drop in without RSVP-ing or who show up that late.
I'm putting my foot down because I feel like the behavior of some of the members is making me (and by extension the Meetup group) look bad.

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