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As the IT team at PureGym grew beyond 20, the strategy of using short-lived project teams with handovers to maintenance teams started to result in reduced productivity and lower morale caused by the complications of managing multiple projects and complex systems. Their approach to value delivery needed to change.
Using the ideas described in Team Topologies, PureGym was able to communicate how and why working practices needed to adapt using the core concepts to give team members more ownership and autonomy whilst reducing their cognitive load. This presentation describes PureGym’s journey in the adoption of the Team Topologies principles and practices.
Richard Allen, Head of Consulting at Conjurer Solutions (https://conjurersolutions.co.uk/), has been developing software and helping organisations implement lean and agile ways of working for over two decades.
Richard specialises in the application of Continuous Improvement practices and helps businesses uncover bottlenecks, highlight opportunities to optimise for flow and introduce ways of encouraging feedback in a culture of continuous learning.
Richard is co-founder of the Developer South Coast technology user group in the UK (https://www.meetup.com/DeveloperSouthCoast/) which has been helping developers discover and learn about new technologies for over thirteen years.
This session will explore the tiny shifts in behaviour that can transform organisational performance at an individual, team and company-wide level. It will focus on small habits to change behaviour.
We often think big changes require big actions. Everything “at scale” is the buzz within many organisations adopting agile across the enterprise. Unfortunately, these big changes at scale often result in failure.
The surprising truth is big changes often come through small, atomic habits, improved consistently over time. In fact, many agile frameworks like Scrum are a collection of small habits adopted together. The Daily Stand up is a great example of an agile daily habit.
However small is not always simple. For a long time when coaching teams I would be frustrated when teams found it difficult to adopt seemingly simple habits.
Through failure and success in my personal life, I’ve now learned that tiny habits, not big changes create breakthrough results. In my work with organisations, I realised that the habit changes I desired were too big. The key was to make new habits as tiny as possible. For example, a 2 minute stand up rather than 15 minutes.
These approaches will be illustrated through several real case studies at organisations, demonstrating how tiny changes can help you change the culture in your organisation.
Toby is a Business Executive based in London. He has 12+ years experience in the technology industry ranging from hands-on software development roles to senior leadership positions. The positions have been with globally recognised companies including JP Morgan Chase (Current), The Very Group, National Trust, Nationwide Building Society.
Toby has a unique blend of skills both in technology and psychology disciplines. This enables him to work with people at all levels organisations with credibility and empathy.
Technology skills have been developed as a hands-on developer building and testing customer solutions in many languages, following agile software development practices.
Psychology skills come through professional coaching accreditation with the International Coaching Federation, applied in a personal and business context. This enables Toby to work with senior leaders and teams both personally and professionally to succeed in challenging environments.
A deep knowledge and passion in understanding human behaviour, Toby applies this to organisational design, leadership development, group facilitation. Toby also has a Post Graduate Degree in Personal and Business Coaching.
This bend of skills across technology and psychology means Toby flourishes in agile, adaptive working environments, succeeding in situations with high complexity and uncertainty.
Toby has an in-depth knowledge of agile working practices ranging from single team scrum, large scale scrum and flow-based approaches such as Kanban. He has coached 100's of leaders and teams in adopting these practices.
Notable achievements include:
- Transitioning JP Morgan Chase Global Technology to a Product aligned operating model. A change that impacted 8,000+ employees
- Establishing a global change agent network, Catalyst, that grew to over 500+ global members
- Transforming a traditional call centre help desk to adopt agile ways of working to better serve their customers
- Transforming a Software Development Division of a major investment bank to adopt Large Scale Scrum organisational design
- Created an internal Agile Coaching practice, hiring 15 coaches globally
A sampler of the conferences Toby has been invited to speak at:
- SEACON 2020 - Lessons learned becoming a Product-Centric organization
- Agile Scotland 2020 - Changing Habits @ Scale
- Agile 2019 (Washington DC) - Reflective Writing for your Self-Care toolkit
- Agile 2018 (San Diego) – Agile Coaching v Professional Coaching
Event Modelling is a technique to describe any information system without resorting to multiple or complex methodologies or diagrams. It is heavily based on Specification by Example and describes an entire system within its boundaries as defined in Systems Thinking.
Adam is the author of Event Modelling. He has dedicated his career to building event-driven systems. He is one of the original contributors to the body of work around CQRS and Event Sourcing in the area of consensus for the source of truth in automated information systems. He has also focused on decentralization concepts along with open source and open standards efforts.