Community Service Melbourne
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Assertive Communication: 1 Day Session in Melbourne
Mon, Aug 24, 2:00 PM## Details **Overview** **Assertive Communication: Speak Up with Confidence, Not Conflict"** A hands-on 1-day workshop teaching professionals to communicate assertively, set boundaries, and handle tough conversations calmly." **The Details** **Duration:** 1 Day \| 8 Credits **Delivery:** Classroom / Virtual **Language:** English **Includes:** Course Completion Certificate **Refreshments:** Lunch, snacks, and beverages will be provided during the session *** **You Have the Right Idea. You Just Never Say It Out Loud.** You've sat in the meeting knowing exactly what should be said — and said nothing. You've agreed to something you didn't have time for, again. You've watched someone else take credit for your idea because you delivered it too quietly to claim it. This isn't a confidence problem you can't fix. It's a communication style — and styles can be learned. This one-day, interactive workshop teaches you the difference between staying silent, snapping under pressure, and saying exactly what you mean — clearly, calmly, and without guilt. No personality overhaul required. Just practical tools you can use in your very next difficult conversation. *** **Is This You?** * "I know what I want to say, but I freeze up or soften it until it's meaningless." * "I say yes to things I don't have the time or desire to do." * "I either avoid conflict completely or I lose my composure when it happens." * "I want to be taken seriously without coming across as aggressive." * "I struggle to set boundaries, especially with dominant personalities." If any of that sounds familiar, this workshop was built for you. *** **What You'll Walk Out Knowing How to Do** **Module 1 — Understand Where You Stand** Learn to distinguish assertive, passive, and aggressive behavior, recognize how your tone and style land on others, and pinpoint your own current communication pattern through self-assessment. **Module 2 — Build the Confidence Behind the Words** Understand what's really driving your hesitation, build a steadier inner confidence, and learn to recognize your personal triggers before they take over a conversation. **Module 3 — Say It Clearly, Say It Right** Master "I" statements, tone, timing, and body language — and learn to balance empathy with firmness so you come across as clear, not cold. **Module 4 — Handle the Conversations You've Been Avoiding** Learn to receive criticism and navigate disagreement without losing your composure, give and receive feedback constructively, and stay grounded when things get emotionally charged — practiced live through role play. **Module 5 — Set Boundaries That Actually Hold** Learn to identify and communicate your boundaries, hold your ground with dominant or aggressive personalities, and practice assertive negotiation and refusal techniques. **Module 6 — Bring It Into Your Team** Learn to foster open dialogue and trust, influence colleagues without formal authority, and use assertiveness to strengthen collaboration and leadership. **Module 7 — Leave With a Plan You'll Actually Use** Build a personalized assertiveness action plan, get real peer feedback, and take home a daily checklist to keep the habit alive after the workshop ends. *** **Why This Works** ✔ Practical exercises, role play, and peer feedback — not just theory ✔ A personalized action plan you leave with, not just notes ✔ Techniques you can use in your very next hard conversation ✔ Taught in a single, focused day — no long course to drag through *** **Who Should Attend** * Team Leaders and Supervisors * Managers and Executives * HR and People Managers * Project Coordinators and Client-Facing Professionals * Anyone who struggles to say "no" or express themselves confidently *** **Train Your Whole Team, Not Just One Person** One assertive communicator on a team helps. A whole team that can raise concerns, give feedback, and hold boundaries without conflict dragging on for days — that changes how the team actually works. **Bring this course to your organization, including:** * Content shaped around your team's culture and communication challenges * Scenarios built around your team's real dynamics, not generic examples * Delivery in-house or virtually * Group pricing for teams of any size **📩 Reach out at [corporate@mangates.com](mailto:corporate@mangates.com) to build a session around your team.** **Stop Rehearsing What You Should Have Said** Register now and walk out with the confidence, language, and boundaries to say what you mean — the first time. info@mangates\.com \| \+61 \(0\) 2 80155605 ***

Community Conversations: Education for the Mind and Heart
Fri, Aug 21, 9:30 AMEducation is about more than acquiring knowledge. It is also an opportunity to develop the qualities that help us navigate life with purpose and compassion. Building on a previous program on the theme of education, join us for an evening to explore how a deeper perspective of education, and spiritual development, has the potential to shape lives in lasting ways. The evening will begin with a brief presentation by Andre Pitts, an educator with decades of experience in Melbourne schools, who will share his reflections on the theme. Community Conversations provides a warm and inclusive space for meaningful discussions, and to spark positive initiatives in our neighbourhoods. This will be followed by shared group consultation, where we can explore the ideas together, along with time to connect, socialise, and enjoy light refreshments. This is a free event and all are invited to attend.

Personal Values & Integrity, The Importance Of.
Tue, Aug 18, 5:00 AMIf you are honest with yourself and with others, you can't help but do well in life. A relationship exists between your own self-respect - how you look at your own personal values - and how successful you are. A person who is honest, outspoken and respects himself will get more done and accomplish his goals far easier than someone who is dishonest, introverted and withdrawn. Now you will learn the underlying reasons why people withdraw from others and life or feel a loss of personal integrity.

August ice cream and catch-up
Sun, Aug 16, 2:00 AMCatch up at the unofficial TLYCS Melbourne HQ: the Fluffy Torpedo ice cream shop (they give 50% of profits to effective global charities). Talk with like-minded hard-thinking do-gooders about cataracts, iron fortification, education initiatives and all the other effective ways to use our relatively abundant resources to do good in this world.

Welcome to the next 2026 AWS Melbourne Well-Architected User Group Meetup!
Wed, Aug 19, 7:30 AMHi Architects, Welcome to our next AWS Melbourne Well-Architected User Group Meetup for 2026, including more exceptional speakers and topics! :-D At each meetup we covered off various pillars in detail, best-practices and insights from industry leaders that specialise in the Well-Architected Framework. And giving away drones, of course. Lots of drones. **Please also note that AWS Security now requests a company name and company email where it is available. If you are a student, please list your institution and your student email address at that institution 👍** We'll be announcing more speakers on [https://well-architected.me](https://well-architected.me/) and previewing presentations during the coming weeks - our speakers and details this month include: * **Mystery Speaker** **AWS Partner Revenue Management; A New Dawn or... ;-)** Partner Revenue Measurement (PRM) is the biggest change to the AWS Partner Network (APN) and in this session we will dive deep into the details and importance - essential for any AWS partner or customer. This month's menu will include: * Pizzas * Beer: Nastro Azzurro * Wine: Big and red 🤤 NB: Please check in up the stairs from the ground floor to the Mezzanine Level. So come join us at 5:30 for a 6pm **SHARP** start, followed by beer, wine, pizza and friendly networking after our talks :-) Tired of Linkedin’s "thought leadership”, spam and advertising? Join https://well-architected.me/ , the AWS community built for architects, developers and cloud professionals. * Connect with experienced AWS practitioners * Preview upcoming AWS Meetups and relive past content * Create and review beautiful AWS case studies in minutes * Prepare for AWS certifications with curated quizzes * Show your manager and reports you’re well-architected (Please note that by registering to attend you agree to your details being shared as and where required with Amazon Web Services and AWS Well-Architected User Group partners)

CREATING and IMPROVING ABILITY! Free Meetup!
Fri, Aug 14, 1:00 AMYour ability to work and live with others is crucial to your survival. To survive well one needs ability. Today meetup topic: Creating and Improving Ability And if you think you already have all the ability one needs to survive well then it is important for you to learn how to KEEP IT FROM GOING AWAY. Attend our Free Meetup! Definition for Ability: One's power to observe, to make decisions and to act. A man is as free, as well-off, as he is able. A family is as happy as it has ability. A business is as well-off as it has able people in it. A country is as well-off as it has able workers, foremen and executives. At today's meetup learn what constitutes ability and more importantly how to develop and improve it so that it does not go away. Fact's are that one's ability is never the same. It either goes up or it will go down. Your natural as well as learned abilities are constantly subject to many of life's pressures. One can therefore simply not rest on one's laurels regarding your current abilities and simply assume they will always be available for use. The time to protect and enhance ability is when you are still able. Any loss of ability will result in less confidence followed by problems resulting in unhappiness. This is called the dwindling spiral. Not just for you, it will impact all others you associate with as well. Today's topic applies to all aspects of life but will focus on how your abilities or lack of abilities or a sudden or gradual lowering of ability relates to work and family life. On your arrival you will be asked to complete a Oxford Personality Test. From this you will learn what ability it is that needs attention and improving. Whilst at our meetup you will also learn about some of the different technologies are that you find here which actively create, protect or enhance ability in key areas of life. The world cries out for better people (More Able People) that will lead happier life's with better better jobs, stronger families as well as community and businesses groups. Get The Know-How for life, attend our meetup or ask me for a time that is better suited to your schedule.
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