Cloud Services

Hi folks! Welcome to our June Cloud Native London meetup! Join us to hear from our two fantastic speakers and network with your fellow techies over pizza and drinks, or alternatively chat and following along on Youtube or LinkedIn! 6:00 Pizza and drinks 6:30 Welcome 6:45 Universal Mesh: Connect and Secure Everything (Mark Boddington, HAProxy Technologies) 7:15 Building Abstractions That Matter: A Developer Platform on Kubernetes (Chaamini Mangaleswaran, WSO2) 7:45 Wrap up See you there! Cheryl (@oicheryl) **Universal Mesh: Connect and Secure Everything (Mark Boddington, HAProxy Technologies)** Managing connectivity across diverse business units, clouds, locations, and partners is a complex challenge for large organizations. Traditional solutions like VPNs and firewalls provide network-level connectivity, while Service Mesh offers application-aware traffic management for cloud-native environments – but there’s a huge difference in how these connectivity models are managed, secured, and observed. Universal Mesh bridges this gap with a unified interconnectivity model – delivering the benefits of Service Mesh in a resource-efficient model that works across your entire infrastructure. Universal Mesh brings together North-South and East-West communication in a consistent pattern to connect every cloud, app, and service. Join us to discover how Universal Mesh simplifies connectivity management, unifies security and governance, and provides consistent control over traffic flows—regardless of where your applications run or how they’re built. *Mark began his career at the close of the last millennium, working as a "pimply faced youth" (PFY) managing mini-computers (not Raspberry Pis) and 'windoze boxen' for a local brick company. He eventually specialized in Unix Systems Administration and joined NetBanx, a Silicon Fen company, where he managed and secured the application infrastructure for one of the very first payment gateway operators.* *In 2006, Mark leveraged his Unix and Networking expertise in a post-sales role at Zeus Technology, a web-server and software Load Balancer vendor. Six months later, he transitioned to pre-sales. He is currently at HAProxy - the world's fastest and most widely used software load balancer - essentially doing the same thing (but with a dash more kubernetes).* *Connect on Linkedin: [https://www.linkedin.com/in/mark-boddington](https://www.linkedin.com/in/mark-boddington)* **Building Abstractions That Matter: A Developer Platform on Kubernetes (Chaamini Mangaleswaran, WSO2)** Kubernetes provides powerful building blocks, but turning those blocks into a usable developer platform is hard. Many platform teams end up assembling CI pipelines, deployment tools, portals, and monitoring systems, only to pass the resulting complexity on to developers.In this talk, I’ll share the thinking behind OpenChoreo, an open-source, modular platform designed to sit on top of Kubernetes and make it easier for developers to build and run software without needing to understand everything underneath. The key idea is simple: introduce the right abstractions, so developers can focus on shipping features while platform teams retain control and consistency.In this talk we will discuss practical examples of what to hide, what to expose, and how to avoid turning Kubernetes itself into a developer-facing interface. If you’re building or struggling with an internal developer platform, this talk is for you. *Check out [https://www.oicheryl.com/cloudnativelondon](https://www.oicheryl.com/cloudnativelondon) if you're interested in speaking or sponsoring.*

**ALL TICKETS MUST BE PURCHASED IN ADVANCE VIA THE PAYMENT LINK TO ATTEND THIS EVENT. RSVP TO MEETUP IS NOT ENOUGH..** Are you a **Medical Connections® - Entrepreneurs for NHS Service Providers** startup founder, entrepreneur, or a professional passionate about health innovation? We invite you to connect, collaborate, and ignite new ideas at our upcoming networking event! **Ticket & Entry: Here is the payment link:** https://www.fatsoma.com/e/44z528pu/medical-connections-entrepreneurs-for-nhs-service-providers **Medical Connections® - Entrepreneurs for NHS Service Providers**. This is more than just a chance to swap business cards—it's an opportunity to share your journey, learn from industry leaders, and discover potential partnerships that could elevate your venture to new heights. Whether you’re just starting out or already making waves in the **Medical Connections® - Entrepreneurs for NHS Service Providers** space, you’ll find a community eager to support and inspire you. Expect engaging discussions, insightful panels featuring experts in the field, and plenty of time to mingle with like-minded individuals who understand the unique challenges and triumphs of the NHS landscape. You'll leave with fresh perspectives, meaningful connections, and maybe even a few exciting collaborations in the works! **Schedule of Event** You are invited to join the dedicated Whatsapp group for the event and start networking before the actual event when you have purchased your ticket. 6.30pm - Arrival & Introductions. Your name will be checked off the guest list and you will be given a name badge and introduced to each other. The dress code is smart, smart casual or office attire. **Ticket & Entry: Here is the payment link:** https://www.fatsoma.com/e/44z528pu/medical-connections-entrepreneurs-for-nhs-service-providers Secure your spot now and connect with business innovators! **Tickets need to be bought online in advance to attend this event. Tickets are not available at the door.** **Refund policy: There is no refund at this event.**

**Be part of the next Londroid event on Wednesday 3 June 2026, hosted by Deloitte Digital.** Spend the evening with the Android community in central London, with talks, conversation, and the chance to connect with others working across mobile and digital products. We’ll also hear from the Deloitte Digital team, before heading to **The Last Judgment** afterwards for drinks and further conversation. **Please note that photo ID is required for entry to the venue.** **Tickets:** We have 100 tickets available. Don’t miss out. Follow us on Twitter and LinkedIn for updates. **Schedule:** 18:00 – Doors open & registration 18:30 – Welcome from Londroid and Deloitte Digital 18:45 – Alex Bradbury-Jones - Protect your Secrets 19:30 – Vaidehi Deshpande - On-device AI on Android : Gemini Nano 19:55 – Q&A and socialising 20:30 – Drinks at The Last Judgment **Our Hosts and Sponsors** **Deloitte Digital** Deloitte Digital brings together strategy, creativity, technology, and delivery to help organisations solve complex problems and create meaningful impact. Combining Deloitte’s scale and discipline with the power of creativity, the team designs and delivers digital solutions that help businesses adapt, grow, and build stronger connections with customers and communities. **Novoda** Novoda is a digital product agency dedicated to building high-quality mobile software. Their team of engineers helps companies scale, modernise, and improve their development practices to deliver exceptional digital experiences. We look forward to seeing you there.

Hey hey London folks 👋 We’re excited to kick off a new chapter for our London meetup community! React Advanced London is evolving into Web Engineering London — expanding beyond React to cover the broader world of modern web engineering, from frontend architecture and full-stack systems to AI-powered developer workflows. Join us on **June 3** for the first edition of the new series 🚀 **📍Location:** 20 Farringdon Road EC1M 3HE, Clerkenwell. **🗣 Call for Proposals** Have an idea or story to share? Submit your talk proposal through our [CFP form](https://forms.gle/rCiQ8Y4jajiC8AHMA) and take the stage at one of our upcoming meetups! **🤝 Organized by** This event made possible thanks to the support from [AI Coding Summit](https://aicodingsummit.com/) and [React Advanced London](https://reactadvanced.com/) organizers – [GitNation](https://portal.gitnation.org/). **🤝 Sponsored by** Huge thanks to our friends [Depop](https://www.depop.com/)! Depop is a circular fashion marketplace where anyone can buy, sell and discover desirable, affordable secondhand fashion. Since Depop was founded in 2011, our community of 43M registered users has helped popularise preloved fashion and drive forward resale culture, globally. Explore open opportunities here: [https://depopcareers.com/](https://depopcareers.com/) **🤝 Want to support our community?** We’re looking for venue partners and sponsors for future meetups. Let’s discuss collaboration — [contact us!](https://forms.gle/zWYxsanfbhV64dEr5) **🕑 Event Schedule** 18:00 - Doors open - snacks, beer, socialization 18:30 - Opening notes **18:40 - Combating On-Platform Phishing at Scale -** **[James McGill](https://www.linkedin.com/in/james-mcgill-0a997038/)** **19:05 - Your Agent Is an Infinite Canvas -** **[RL Nabors](https://www.linkedin.com/in/nearestnabors/)** 19:30 - Breaks **19.45 - An Instant Backend for the Open Web - [Daniel Roe](https://www.linkedin.com/in/daniel-roe/)** **20:10 - Networking, Open Mic Lightning Talks** Mingle until 21:00 pm — **👍 Code of Conduct** By registering for this event you agree to comply with our [CoC](https://gitnation.com/coc) **📩 Contact** [events@gitnation.org](mailto:events@gitnation.org) [https://twitter.com/ReactAdvanced](https://twitter.com/ReactAdvanced) [http://youtube.com/ReactConferences](http://youtube.com/ReactConferences) [https://bsky.app/profile/reactadvanced.gitnation.org](https://bsky.app/profile/reactadvanced.gitnation.org)

# **Agentic AI in Practice: Real Stories, Real Results** AI agents are moving from hype to real-world use, but what does that actually look like in practice? Join us for our next Brighton AI meetup on **Wednesday 3rd June, 6pm to 8pm**, where we’ll be exploring how people are using agentic AI in real life, not just in theory. This session will focus on practical examples, useful lessons and honest reflections from people putting AI agents to work. We’ll look at how agentic AI is being used to improve workflows, boost productivity, support teams, speed up research, manage tasks, make decisions and get projects moving. ## **Speaker line-up so far** We’ll be joined by: * **Amber**, who will share how she’s using agents to support **personal productivity** * **Thomas Mann from Clawbench**, who will talk about building an **agentic AI start-up** and how to optimise your agents * **Antony from Brilliant Noise**, who will share how agents are being put into **client teams**, and potentially how they’re being used within their own company too Expect short, accessible talks followed by a panel discussion on what’s working, what’s still tricky, and what others can learn from early experiments and real-world implementation. You don’t need a technical background to join. This session is for anyone curious about how AI agents are being used now, what they can help with, and what they might mean for the way we work next.

**ALL TICKETS MUST BE PURCHASED IN ADVANCE VIA THE PAYMENT LINK TO ATTEND THIS EVENT. RSVP TO MEETUP IS NOT ENOUGH** **Welcome to Socialite Connections –** **Business Networking: Health Care, Wellness Industry** Join us for an extraordinary networking experience designed exclusively for passionate professionals in the **health care and wellness industry** ecosystem! This dynamic event is your gateway to connecting, collaborating, and catalysing transformative opportunities across cutting-edge industries. Socialite Connections connects the dots between industry experts, entrepreneurs, and organizations, fostering meaningful connections, collaborations, and insights that drive progress and improvement in the healthcare and wellness sector. **Ticket & Entry: Here is the payment link:** https://www.fatsoma.com/e/mddeubwu/health-care-wellness-industry-networking-for-professionals-at-the-anthologist **We start the event at 6.00pm with a warm welcome.** Having an open-minded approach is ideal, as it will enable you to establish new connections. We have hired the private room downstairs. **The Anthologist -** Located in the heart of the City, on Gresham Street by Bank station, The Anthologist is a gorgeous bar & restaurant with a cosy outside seating area. We are ready to welcome you with delicious travel inspired dishes, gorgeous spritzes & bubbly. **Event Schedule** **18:00 – 21:00 \| When you arrive\,** your name will be checked off the guest list, you will be given a name badge and you will be introduced to each other. **19:00 – 19:30 \| One Minute Elevator Pitch:** All attendees will be given the opportunity to introduce themselves to everyone in the room to talk about your startups or ideals. (Pitch starts at 19.00pm sharp, please dont be late) **19:30pm \- 21:00 \| Network & chill: I**t will be a free form event where guests can mingle amongst each other in a relaxed environment, when the pitches are finished. **Why Attend?** Expand your network within the **health and wellness industry**. Gain insights, discover new opportunities, and connect with like-minded professionals. Foster meaningful relationships and drive personal and professional growth while making meaningful professional connections. Potential Partnership Opportunities, gain insights into Emerging Industry Trends. **One Minute Elevator Pitch:** All attendees will be given the opportunity to introduce themselves to everyone in the room talk about your startups or ideals. (Pitch starts at 19:00pm sharp, please dont be late) **Who Should Attend?** This event brings together experts and enthusiasts from the healthcare, wellness industry to share knowledge, ideas, and opportunities in a supportive environment. **Health Care Professionals, Wellness Experts, Entrepreneurs & Investors, Health & Wellness Entrepreneurs, Wellness Technology Experts, Healthcare Practitioners, Nutrition Specialists, Wellness Coaches, Startups & Founders, Working Professionals.** **Tickets are limited to just 40 attendees.** We like to make sure everyone gets the opportunity to talk to each other. **Ticket & Entry: Here is the payment link:** https://www.fatsoma.com/e/mddeubwu/health-care-wellness-industry-networking-for-professionals-at-the-anthologist You are invited to join the dedicated Whatsapp group for the event and start networking before the actual event. Register now to secure your spot and be part of this transformative networking experience! **Tickets need to be bought online in advance to attend this event. Tickets are not available at the door.** **Refund policy: There is no refund for this event..**

Once a month, we slow things down. No courts. No rushing. Just good food, easy conversation, and a social that actually feels… social. This is the **Second Serve games night** — a more relaxed, sit-down version of the group. 📍 **Venue (Croydon / easy access)** We rotate between: * Cosy restaurants with bookable tables * Private/semi-private dining spaces * Quiet venues where we can actually hear each other (Final location shared after approval) 🕒 **Format (Monthly Saturday)** * **6:30 – 7:15pm** → Arrivals + dinner orders * **7:15 – 8:15pm** → Dinner & natural conversation * **8:15 – 9:45pm** → Games + guided social * Wrap up on time — no dragging the night out 🎲 **The Twist (What makes this different)** This isn’t just “dinner and hope for the best.” We structure it lightly so it never gets awkward: * Small tables (4–6 people max) * Subtle **table rotations** (optional, not forced) * Simple games that spark conversation, not competition 💬 **Conversation Style** No cringe icebreakers. We use light prompts that are easy to answer and easy to build on. 👥 **Who this is for** * People who don’t want loud, chaotic nights * People who actually want to talk and connect * People who prefer structure over randomness ✅ **Approval & Attendance** * RSVP approval required * Limited seats (kept intentionally small) * Priority goes to consistent attendees 👉 If you RSVP, we expect you there (No-shows affect future approvals) **The vibe** A proper social. Not loud. Not forced. Not endless. Just a good evening, done right. *Pictures and Videos may be taken for marketing purposes.* *All attendees consent to the use of their pictures by The* Second Serve Social 🎾

**We're back at Salisbury House for our summer London Airflow Meetup! Join fellow members of the data engineering community for an evening of engaging talks, great food and drinks, and exclusive swag!** **PRESENTATIONS** ***Talk #1: The Orchestration Layer: A Blueprint for Scaling Dynamic DAGs with Integrated Data Quality Gates*** * **Speaker**: [Vasudev Maduri](https://www.linkedin.com/in/vasudevmaduri/), Staff Data Engineer, Admiral Group Plc Ensuring high-quality data, accuracy, completeness, and schema validity is essential for building data trust. However, scaling data quality checks across diverse datasets often leads to duplicated boilerplate Python code, human error, and a massive bottleneck for Data Engineering teams. In this talk, we’ll explore how to shift data quality from a backlog of tech debt into an automated, self-serve developer experience directly tied to Airflow. We will demonstrate how to build a multi-faceted data observability framework that empowers end-user teams to define their own DQ rules without writing any Python code. By hiding complex Airflow code, users simply select their parameters—YAML configurations that instantly translate into fully dynamic, end-to-end DAGs, including in-flight data quality gates. The core of this session focuses on the technical implementation of integrated DQ checks that live directly *inside* the generated pipelines. You’ll learn how this metadata-driven approach enables a "shift-left" strategy for data observability, automatically enforcing data contracts and routing alerts without manual engineering intervention. ***Talk #2: Self-healing Data Pipelines in Airflow*** * **Speaker**: [Nilesh Khandalkar](https://www.linkedin.com/in/nileshskhandalkar/), Senior Manager, Capgemini Modern data pipelines remain largely reactive—failures trigger alerts, manual retries, and ongoing operational overhead for engineering teams. As systems scale, this approach introduces fragility, delays, and growing complexity in maintaining reliable workflows. This session explores how to design self-healing data pipelines in Airflow using practical patterns such as intelligent retries, conditional branching, and targeted recovery mechanisms. Real-world failure scenarios are used to illustrate how pipelines can detect issues, trigger remediation steps, and resume execution without full restarts or human intervention. The session also looks ahead to how AI-assisted anomaly detection can further enhance these systems by identifying unexpected patterns and enabling more proactive, resilient data workflows. ***Talk #3: What We Got Right (and Wrong) Building a 50-Source Data Platform on Airflow*** * **Speaker**: [Arnaud Caldow](https://www.linkedin.com/in/arnaud-caldow-384423142/), Senior Data Engineer at Collibra Collibra helps enterprises govern their data, but how does Collibra's own data team manage the data that powers the business? The answer is an Airflow-based platform that stitches together dlt, dbt, Kubernetes and Collibra's own product for governance -- all orchestrated through 87 DAGs serving 12 business domains. This talk traces a data point's journey through the stack: from API extraction via dlt pipelines running inside KubernetesPodOperator pods, through a layered dbt architecture where platform engineers standardize data and analysts build business models on top, into analytics outputs that serve multiple business teams, and finally back into Collibra Data Governance via reverse-ETL integration DAGs. Along the way, I'll share the patterns that emerged from operating this at scale: how we evolved from one-off custom pipelines to a reproducible framework that's documented well enough for AI subagents (or a new hire) to generate models from scratch, how our own Pod Operators let us test feature branches on shared environments, and how we're leveraging that same mechanism to migrate from Redshift to BigQuery (and from Airflow 2 to Airflow 3) without downtime. Behind the scenes, a 1Password-backed pipeline diffs credential hashes nightly, catching rotations before they break a DAG. **AGENDA** * **5:30-6 PM:** Arrivals, networking, food & drinks * **6-7:45PM:** Presentations * **7:45-8PM:** Networking

**Fabric Data Warehouse with Tino Tereshko** For our June meetup, we’re excited to welcome Tino Tereshko, Partner Director of Product at Microsoft, responsible for Fabric Data Warehouse. Having previously spent several years at Google working on BigQuery, Tino later co-founded MotherDuck — the DuckDB-based SaaS analytics platform — before joining Microsoft to lead Fabric Data Warehouse. It’s fair to say Tino knows a thing or two about modern analytical databases. Tino is visiting from Seattle and has kindly offered his time to present at our London user group. The session will include an introduction to Fabric Data Warehouse, an overview of recent developments and future direction, followed by an open “Ask Me Anything” discussion where attendees can quiz Tino on all things data warehousing, Fabric, and analytics. **Agenda** 18:30 - Welcome, drinks, pizza & networking 19:00 - Main Session 20:30 - Close **Venue** Tenth Revolution offices in London. Aldgate House, 33 Aldgate High St, London EC3N 1DL Please provide your first and last name when registering for the event, as this is provided to building security to allow you entrance into the venue.

PyData London 2026 brings together data scientists, engineers, and researchers from around the world for three days of insightful talks, tutorials, and community connection. Hosted in one of Europe’s leading tech hubs, the event highlights the latest developments in Python, machine learning, and data science. Attendees can expect a mix of cutting-edge research, real-world applications, and opportunities to network with industry leaders. Whether you're a beginner or an expert, PyData London offers something for every level of the data science community. **THIS IS NOT A TICKET- TICKETS MUST BE PURCHASED ON CONFERENCE WEBSITE.** https://pydata.org/london2026

Weekly cycling club open to members of that club only. Membership enquiries to creativewellnesswon@outlook.com

**Brews and Lose... Track of Time!** Bermondsey Beer Mile. Relaxed pace. Visit craft brewery tap rooms in ancient industrial London. It really is a lovely walk, lots of Victorian buildings, murals, art, etc. As with all our events, you **do not** need an ADHD diagnosis. Come as you are, meet nice, quirky people. We will attempt to visit several of the taprooms in a loosely sequential order. I strongly recommend having thirds or halves of a pint! Some of us will succeed. To keep you in sustenance, there will be assorted food places along the route. We start at [The Kernal Taproom,](https://share.google/c3sPrvF5jXxSsbwGJ) and finish up around London Bridge where... who knows what may happen next, **What will definitely happen:** - At least one person will show up to the wrong place - Someone will spend forty minutes reading the entire tap list and order a basic bitch Fosters/Carling - A conversation will begin, go completely off-piste, and never return to the original point - Someone will announce they're leaving and still be there an hour later - We will collectively lose track of time, money, and the thread of at least six conversations **What will probably not happen:** - Not everyone arriving on time - Leaving when we said we would - Remembering what the plan was - But we will try. **Directions:** Meet at [The Kernal taproom ](https://share.google/c3sPrvF5jXxSsbwGJ) preferably at 12, before the rush. Nearest Tube: Bermondsey - Jubilee Line Our WhatsApp group: [Message us here](https://chat.whatsapp.com/EQgW6gtwMhh2kPgP7CyrBK) READ THE GUIDE!! [Bermondsey Beer Mile Survival Guide](https://docs.google.com/document/d/1YgpzHyIdA2mhpKDV_9yjFjIiWmFf1tyN/edit?usp=drivesdk&ouid=107544702518017466322&rtpof=true&sd=true) \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- **Important note:** This is not a dating meetup, not everyone will want to connect outside of an event. This is a proudly consent-led space.

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

Want to be a speaker? submit your talk to our Call for Presenters!!! https://sessionize.com/azure-cbus-2026/

Westerville Pride Festival Sat\. June 6\, 2026 \| 5 PM \- 8 PM If you're thinking of attending, or being a sponsor, vendor, or volunteer, visit our website at https://www.westervillequeercollective.org/pride for more information! Location and other info will be announced soon :)

We are bringing Microsoft Build sessions to Columbus Ohio! The Central Ohio Azure Meetup and Central Ohio .NET Developer's Group (CONDG) are coming together to bring some of the labs and breakouts from Microsoft Build to your backyard. In this free, 1 day event, you are going to Build stuff with us! And yes, there will be free food. So please RSVP for a head count!

QA or the Highway is a one-day, affordable, regional, professional conference featuring real-world experience and thought leadership in the QA and testing industry. This is a ticketed event please register here: https://www.qaorthehwy.com/ Featured Keynote Speakers: **Matthew-Hope Eland** **(Wizard at Leading EDJE)** \- An AI Specialist and Wizard at Leading EDJE who is known to teach software engineering\, AI\, and data science concepts in the most ridiculous ways possible\. Matt has used machine learning to settle debates over whether Die Hard is a Christmas movie\, reinforcement learning to drive the behavior of digital squirrels\, data analytics to suggest improvements to his favorite TV show\, and AI agents to play board games and create an AI agent with the personality of a dog\. Matt is the author of "Data Science in \.NET with Polyglot Notebooks" and "Refactoring with C\#" as well as several LinkedIn Learning courses\. Matt helps organize the Central Ohio \.NET Developer Group\, runs several blogs and a YouTube channel\, has a Master’s of Science in Data Analytics\, and is a current Microsoft MVP in AI and \.NET\. **Tatyana Arbouzova** **(CEO at Innovate QA)** \- Tatyana Arbouzova is an engineering and business leader with a strong background in Quality Engineering across multiple industries\, including Big Tech\, Healthcare\, and Entertainment\. She has held leadership roles at world\-class companies such as Microsoft\, VMware\, Disney\, and The Pokémon Company International\, where she focused on building quality\-driven cultures and scaling teams to deliver high\-impact products\. With decades of experience\, Tatyana has helped organizations transform their quality practices so teams can deliver software efficiently\, confidently\, and with measurable business outcomes\. Today\, Tatyana advises software companies on adopting AI to optimize quality practices and improve how software is delivered at scale\. She is also a passionate community builder and the founder of Innovate QA\, a thriving Seattle\-based community and conference for quality professionals\.

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)