Customer Experience

**Join us for a relaxed cultural evening at WIELS Contemporary Art Centre in Forest**. Every first Wednesday of the month, WIELS stays open late and offers free entrance to the exhibitions from 18:00 to 21:00. It is a great opportunity to discover contemporary art in a beautiful and spacious place, without pressure and in good company. ✨ We will meet inside WIELS, near the entrance/café area. The space is large, with tables where we can sit together, have a drink, eat something light. ☕🍷 During the evening, there will also be a chess tournament, so people who enjoy chess can join or watch. All levels are welcome. ♟️ **🆓 The exhibition is free.** You only pay for what you drink or eat. There are also lockers/storage spaces where you can leave your bags. 🎒 This Meetup is perfect if you want to discover a nice cultural place in Brussels, meet new people, have interesting conversations, and spend a relaxed evening around art, drinks, and chess. 🤝 Join and bring a friend. 📍 Meeting point Inside WIELS, near the café/entrance area. 🕕 Time 18:30 — We meet and visit the exhibitions Afterwards — Café, conversation, and chess tournament 📍 Address WIELS Contemporary Art Centre Avenue Van Volxemlaan 354 1190 Forest / Brussels Join the WhatApp group for an easier communication: https://chat.whatsapp.com/GDoYqNBWsmL8JhZZ887e73 Personal number: 0471695419

Join us for the first ever **ETA Europe** event in Brussels, hosted in partnership with Novadvice, one of Belgium's leading SME acquisition boutiques. **Adrian Carniol from Novadvice** will share his perspective as an investor who has backed multiple business acquisitions across Europe: what he looks for in searchers, how he structures deals, and where he sees the opportunity developing in the Benelux. Format: * Welcome and introduction by Alexander Kelm (ETA Europe & [Buyout Diary](www.buyoutdiary.com)) and Adrian Carniol ([Novadvice](https://www.novadvice.com/)) * Overview of acquisition entrepreneurship and the European opportunity by Alexander Kelm (10 min) * Investor keynote by Adrian Carniol sharing his journey, investment criteria, and insights (25 min) * Panel discussion with Charles d’Ursel (searcher), Eyal Kaplan (CEO and operator), and Marc Michiels, co-founder of Novadvice (investor), moderated by Alexander Kelm * Open Q&A with the audience Networking and drinks afterwards Location: Brussels. Exact address will be shared with registered attendees a few days before the event. Capacity: 60 people, limited seats available. Drinks provided by Novadvice. Whether you are actively searching, exploring ETA, or investing in the space, everyone is welcome. We regularly have people joining from across Europe, including BeNeLux, France, Germany, the UK, and beyond. See you on 3 June!

Join us every Wednesday for an authentic Korean experience in the heart of Brussels! 🇰🇷✨ Let’s share Soju, delicious Korean food, fun karaoke sessions, and plenty of good vibes. Don’t miss our photo booth moments and the chance to meet amazing new people from all over the world! 🎉 Free entry, just order at least one drink to support the venue. 📍 Gyosang, Rue Sainte-Catherine 8, Brussels 🕢 Every Wednesday, 7:30 PM – 9:30 PM Come for the language exchange, stay for the laughter, food, and Soju! 🍶🎤

Join us for an invigorating Qi Gong class focused on physical exercise to boost your energy levels! Qi Gong is a practice that combines gentle movements, deep breathing, and meditation to cultivate and balance the body's vital energy. In this session, we will guide you through a series of exercises designed to enhance your physical well-being and increase your overall vitality. Whether you are a beginner or experienced in Qi Gong, this class is suitable for all levels. Come and learn how to harness the power of Qi to promote physical healing, reduce stress, and improve flexibility. Take this opportunity to connect with like-minded individuals and cultivate your inner strength. Let's flow together and train our energy for a healthier and more balanced life!

Welcome to our card games night. We will play on Wednesday from 19h-21h at CHEZWaWa Châtelain, a small restaurant. The address is Rue Américaine 91, 1050 Brussels. (Be careful, there also is another CHEZWaWa restaurant.) Please arrive on time. Feel free to call Bruno if you need directions or have questions at +32 485 298 713. We'll bring a selection of games, and you are welcome to bring any of your own. The restaurant serves delicious Mexican-Californian food you might wanna try. It will be available until 20h30. Our group gets a 10% discount on food. We encourage you to have at least a drink, it helps to keep the business running ;) If you like, you can also come a bit earlier for a chat or a snack. We'll be there from 18h30. Katja and Bruno

Join us at IHL for a joyful board game evening, accessible to all! Whether you've never touched a board game in your life or you're a complex Euro aficionado, you'll definitely find like-minded people to share your evening with. Depending on the mood and the attendees, you might find yourself in a big group trying to cobble together word meanings from obscure clues in Codenames, engaging in an intense duel in 7 Wonders: Duel, struggling to build the perfect deck in Dominion, or diving into the mechanics of Brass: Birmingham for the first time. We’ll provide a variety of games from our collection to ensure everyone has something to play, but don’t hesitate to bring your own games if you're ready to teach them! If you’re new to Leuven, board games are a great way to meet new people, share enjoyable moments, and engage in a fulfilling activity. Don’t be afraid to register! The event starts at 7 PM at International House Leuven. and happens every first and third Thursday of the month! You can find all the event dates on meetup. # About the volunteers ## Morgane seriously got into board games in 2020, lacking a big group, she started to build her own collection out of mostly two player games. She enjoys complex euro games with deep mechanics, fun social games and a lot in between! ## Thomas has been living in Leuven for four years and has frequently attended events organized by IHL. After spending this time as a participant, he finally decided to start organizing events centered around his hobbies, particularly board games. A passionate enthusiast, Thomas enjoys all types of board games and often hosts gatherings at his home. Pez, originally from the UK, is a digital nomad who settled in Leuven after several years of full time travel. He’s been here since 2020, and loves hosting events and activities for friends, family and people in town. At the weekend you’re likely to find him playing board games, hosting a gathering of friends, planning for his non-profit camping festival, or off exploring somewhere

From academic success to career choices, relationships, lifestyle, or simply “making the right decisions,” parental pressure can shape people in powerful ways; sometimes pushing them to succeed, and sometimes leaving lasting emotional scars. For some, it provides direction, motivation, and a sense of belonging. For others, it can feel overwhelming, restrictive, or impossible to live up to. How much should we value family expectations? Where is the line between guidance and control? Can pressure motivate people to become their best selves, or does it prevent them from figuring out who they truly are? Join us for an open and thought-provoking debate as we explore the impact of parental pressure, expectations, and family dynamics. Whether you think strict parenting builds resilience or believe it does more harm than good, come share your perspective! This debate will follow a British Parliamentary format with eight debaters split into four teams of two. Participants who wish to speak are highly encouraged to bring a paper and pen. You are welcome to participate even if you have no prior debating experience. ⚠️ Disclaimer: We aim for debates that are respectful, constructive, and welcoming. • Respect ideas and people: Listen actively, stay quiet while others speak, and debate arguments, not identities or beliefs. • Be concise and civil: Keep questions short and relevant; avoid hostility, hate speech, or discrimination. • Respect boundaries and time: No unwanted advances or suggestive behavior; arrive on time to avoid disrupting the debate. • Follow moderators: They guide the discussion and ensure fairness. Looking forward to seeing you there 😊

# Tired of dating apps or surface-level social events? This is different. Relational Labs is a guided connection experience for singles who want more honest, playful, emotionally intelligent interaction — without performance, pressure, or endless small talk. This is not speed dating. Not networking. Not “pitch yourself to strangers.” It’s a facilitated relational container rooted in psychology, emotional intelligence, attachment work, social dynamics, nervous system awareness, and real-world human connection — made practical enough that you can actually live it instead of reading another 50 books about it. ## What happens • A 2-hour guided online relational experience • Real-time connection exercises designed to create authentic interaction • A format that adapts in real time to whoever is present • Optional participant-led in-person continuation afterward • WhatsApp connection thread after the session ## This may be for you if: • You’re tired of shallow or repetitive social spaces • You want deeper connection without forced intimacy • You enjoy personal growth, psychology, communication, or relational work • You’re open to meeting people in a more intentional way ## Important This experience runs with whoever is present and takes its own shape each time. Sometimes expansive. Sometimes intimate. Both are the real thing. Booking happens through our website. 👉 Reserve your spot: [https://consciousconnectionsclub.com/join](https://consciousconnectionsclub.com/join) Optional in-person continuation: same day or within 48 hours depending on the city Most people come alone. People often leave surprised by how quickly strangers can feel human, warm, honest, and real. Sometimes awkwardness turns into ease. Sometimes curiosity turns into chemistry. Sometimes people simply remember what it feels like to actually connect again.

**🇫🇷 🥂 Yummy & Meet Experience** Parce que nous aimons les belles rencontres autant que les bons produits belges et bruxellois, nous vous emmenons au Championnat Bruxellois de la Boulette Froide ! 10 bouchers et charcutiers s'affrontent lors d'une dégustation à l'aveugle présidée par Carlo de Pascale. Toute les infos aussi sur instagram: [Check it on instagram ](https://www.instagram.com/p/DZFZs08okHm/) 📅 07.06.2026 🎟️ Jury populaire : 20 € ⚠️ 50 places seulement 📍café_les brasseurs : Bd Anspach 77, 1000 Bruxelles **🇳🇱 🥂 Yummy & Meet Experience by Nice People Brussels** Omdat we houden van fijne ontmoetingen én van Belgische en Brusselse streekproducten, trekken we samen naar het Brussels Kampioenschap van de Koude Boulette! 10 Brusselse slagers en charcutiers nemen het tegen elkaar op tijdens een blinde degustatie onder leiding van Carlo de Pascale. 📅 07.06.2026 🎟️ Publieksjury: €20 ⚠️ Slechts 50 plaatsen 📍café_les brasseurs : Bd Anspach 77, 1000 Bruxelles **🇬🇧 🥂 Yummy & Meet Experience by Nice People Brussels** We love great people, great food, and discovering the best Belgian and Brussels specialties. Join us for the Brussels Cold Meatball Championship! 10 local butchers and delicatessen makers compete in a blind tasting chaired by Carlo de Pascale. 📅 07.06.2026 🎟️ Public Jury: €20 ⚠️ Only 50 spots available 📍café_les brasseurs : Bd Anspach 77, 1000 Bruxelles #Brussels #FoodLovers #NicePeopleBrussels #YummyAndMeet

**Welcome to the Sixth BDEN Meetup!** AI is moving fast, and developers are right in the middle of it. Some are already experimenting with AI-assisted coding, agents, MCP servers, and local models. Others are still trying to understand what all these new concepts really mean and where to start. This meetup is designed for both. For our sixth Belgian Developer Experience Network meetup, we will focus on what AI means for developers today: how agentic systems are built, how they can be used safely, and what it takes to bring them closer to production in an enterprise context. As always, expect more than slideware. We will have explanations, demos, real-world discussion, and enough space for questions and networking. Mark your calendars for the 4th of June, because it is going to be an evening packed with practical insights into AI, agents, developer workflows, and production readiness. **Location** This meetup will take place as part of Red Hat Tech Day Belgium, hosted at The Montil in Affligem. Red Hat Tech Day is a one-day conference for both technical and non-technical audiences. This year, for the first time, the event will also include a dedicated developer track, focused on the latest technologies and methodologies from the AI and software development communities. You are also welcome to register for the full event here: https://reg.experiences.redhat.com/flow/redhat/3977379/fieldeventsregapproveform/page/landingregistrationpage **Schedule** 17:00 - 18:00 Doors open 18:00 - 18:15 Intro session 18:15 - 19:15 AI agents, skills, demos and sandboxing 19:15 - 19:30 Break 19:30 - 20:30 Panel discussion: putting agentic AI in production 20:30 - 22:00 Networking & food **Sessions** **Session 1: AI agents, skills, demos and sandboxing** **Speaker:** Burr Sutter, Director of Developer Experience at Red Hat **Description:** AI is no longer just about sending prompts to a chatbot. Developers are now exploring skills, agents, tools, MCP servers, and workflows where AI systems can take action instead of only generating text. In this session, Burr Sutter will explain what skills and agents are, how they work, and why they matter for developers. Through demos, he will show how these concepts are implemented and defined within Red Hat, and how agentic systems can be sandboxed with technologies such as OpenClaw. Whether you are new to AI or already experimenting with agents in your own workflow, this session will help you connect the concepts to practical developer use cases. **Session 2: Panel discussion: putting agentic AI in production** **Panel participants:** Burr Sutter, Director of Developer Experience at Red Hat Stephan Janssen, founder of Devoxx and organizer of Devoxx Belgium One mystery guest, to be announced later this week **Description:** Building a demo with AI is one thing. Putting AI, and especially agentic AI, into production is something else. After a short break, we will continue with a panel discussion on what it takes to use AI safely and effectively inside an organization. We will discuss how to get started, what developers should keep in mind, what organizations need to prepare for, and how to think about governance, security, reliability, and platform support. The panel will bring together different perspectives from developer experience, AI-assisted software development, enterprise readiness, and the changing role of developers in the age of intelligent systems. This panel is for developers who are curious about AI, developers already using AI tools, and teams wondering how to move from experimentation to real adoption. **About Stephan Janssen** Stephan Janssen is the founder of Devoxx and organizer of Devoxx Belgium. In recent years, his work has focused heavily on LLMs, AI-assisted software development, and Agentic Engineering. He actively explores technologies such as local and cloud-based LLMs, multi-agent systems, MCP, RAG, Spec-Driven Development, and AI-powered developer workflows. Stephan is also the creator of DevoxxGenie, an open-source IntelliJ IDEA plugin that enables developers to interact with local and remote LLMs directly from their IDE. Through talks, workshops, and R&D projects, he focuses on how AI agents are transforming software engineering and how developers are evolving from traditional coders into orchestrators of intelligent systems. More info: [https://stephanjanssen.be](https://stephanjanssen.be/) **About Philippe Bogaerts**: And our next panel speaker is Philippe Bogaerts. Philippe is co-founder and organizer of BruCON, and an enthusiastic researcher and trainer in the world of building, securing, and hacking agentic systems. He is also a wonderful public speaker. Philippe has already presented twice at BDEN, and every time he brings exactly the kind of energy we love: hands-on, practical, sharp, and anything but boring slideware. It is a pleasure to see him explore, break, test, and hack in the agentic AI space. He is one of those speakers who keeps you interested from the first second to the last, because he does not just talk about the topic. He actually gets his hands dirty. With Philippe joining Burr Sutter and Stephan Janssen, this panel is shaping up to be something special. Really looking forward to this one. **Additional note** ***This meetup includes food. Please keep your RSVP status up to date so we do not waste any food. In case you are no longer sure you can join in person, please update your RSVP accordingly.***

Join our next meetup at Collibra on June 4th! We will have 3 talks about OpenTelemetry and will share some food and drinks while networking **Location:** Collibra, Rue Picard 11, 1000 Bruxelles **Agenda:** 17:45 : Doors open 18:00 - 18:30 : Drinks and pizza 18:30 - 19:10 : Talk #1 OpenTelemery on Kubernetes with EDOT: Getting started and what's ahead 19:10 - 19:50 : Talk #2 Taming Tenancy, Cost and Architecture at Collibra Through OpenTelemetry and Our Telemetry Backbone 19:50 - 20.30 : Talk #3 Closing the Observability Gap: OpenTelemetry Meets Elastic at Telenet 20:30 : Wrap up **Talks:** **#1 OpenTelemery on Kubernetes with EDOT: Getting started and what's ahead** **OpenTelemetry has become the default way to instrument applications and infrastructure, and Kubernetes is one of the places where it makes most sense to use it.** This talk is a tour of OpenTelemetry on Kubernetes, focusing on the Elastic Distribution of OpenTelemetry (EDOT). We will explore the OTel basics (general architecture, signals) and the recommended way to deploy OTel on Kubernetes using the OpenTelemetry Operator. A live demo with an Elastic backend will showcase the correlation of metrics and logs, demonstrating how everything ties in together. Finally, it will cover the current community effort to stabilize Kubernetes observability, including the promotion of Kubernetes attributes to release candidate status and the latest updates to the semantic conventions for Kubernetes metrics. This session is useful for beginners trying to get into OTel, and for those running OTel in their Kubernetes cluster and trying to get some insights on what is to come. *Speaker: João Marques Correia, Software Engineer at Elastic* **#2 Taming Tenancy, Cost and Architecture at Collibra Through OpenTelemetry and Our Telemetry Backbone** Operating a SaaS platform presents the same observability problems as any other enterprise, but due to the scale and tenancy, we introduce a huge multiplier on the observability signals, having an effect on cost and effectiveness. This session dives into the techniques Collibra used to tame these problems and how to maintain clarity when infrastructure spans virtual machines, modern Kubernetes clusters, and a complex mix of single- and multi-tenant architectures. Without the right context, telemetry data becomes a noisy, indistinguishable flood. We will dive into the architectural decision to leverage the C4 system model, ensuring every piece of telemetry carries the vital context of what it belongs to and where it sits in the hierarchy. Enabling us to gain insights into both signal attribution and allowing virtual chargebacks. The presentation details the implementation of a pipeline using custom-built OpenTelemetry collectors designed to handle the data and enrich it before sending it to the appropriate backends. This session will give you practical insights on the challenges SaaS platforms have, but the techniques that are used to tame them can be applied everywhere. *Speaker: Alex Van Boxel, Principal System Architect at Collibra* **#3 Closing the Observability Gap: OpenTelemetry Meets Elastic at Telenet** Modern systems generate more telemetry than ever, but without consistency, that data quickly becomes noise. At Telenet, we turned to OpenTelemetry to standardise how we collect and enrich observability data across our bare-metal Kubernetes clusters. This talk dives into how we integrate OpenTelemetry into our engineering workflows and couple it with Elastic for storage, analysis, and visualisation. We’ll walk through our architecture, instrumentation strategies, and how we ensure high-quality telemetry that engineers trust. Along the way, we’ll highlight real use cases, from debugging production incidents to improving service performance, and discuss what worked, what didn’t, and what we’d do differently today. If you're an Elastic user looking to adopt or scale OpenTelemetry, this session will help you bridge the gap between theory and practice. *Speaker: Reidar Veroft, Container Platform Engineer at Telenetgroup* **Bios** **Alex Van Boxel** is a Principal System Architect at **Collibra**. With an engineering background in Research and Development at Alcatel-Lucent, Progress Software, and Veepee he loves to focus on the fundamental building blocks of the software industry. That means reading, understanding, and contributing to specifications, as well as contributing to the Open Source projects that run through our infrastructure. He is code-owner of two components of the OpenTelemetry collector. **João Marques Correia** is a Software Engineer at **Elastic**. Having recently joined Elastic, he has been focusing on OpenTelemetry, with a bigger effort being put into Kubernetes metrics stabilization. Before joining Elastic, he worked as a Software Engineer at Cisco on a Data Center network controller. He is drawn to distributed systems, and in particular how to observe them and keep them working reliably. **Reidar Veroft** is a DevOps Engineer at **Telenet**, where he builds observable, reliable systems that power critical infrastructure across Belgium. From the 5G core to our voice core, he focuses on making sure the systems behind Telenetgroup are not only running, but fully understood through high-quality telemetry. **Thanks to Collibra for hosting this meetup!**

Making the new Friends after work or in your vacation.

Making news Friends doesn’t not be hard at all🤍❤️

Has it been just you and your phone lately? It’s easy to feel connected yet still feel alone. Digital interactions can’t replace the warmth of eye contact, real laughter, and meaningful conversations. True connection happens when we step away from our screens and show up as ourselves — present, open, and engaged. At Fast Friending, we create spaces where real relationships begin. - just genuine conversations and shared moments. Because nothing compares to meeting face-to-face, discovering common ground, and walking away with a connection that truly feels real. **You will need to buy a ticket for attending -** [https://brussels6thjune.eventbrite.co.uk](https://brussels6thjune.eventbrite.co.uk) \*You can use any debit or credit card to purchase your ticket at PayPal checkout. It will ask you for your email address but that is only to send you a receipt. You do not need a PayPal account. TICKETS:- Early Bird - €5 per person Regular Ticket - €10 per person Cash at Meetup - If you do not purchase tickets in advance then you can pay €15 cash to your host Katrin when you meet her at the event. \- We will meet at 7\.00 pm when you will be welcomed by your host Katrin She will manage the evening and also help you make connections\. If you are a bit shy or anxious then please come early. Tanya will help you meet other members in a small group and help you settle down and get comfortable. All attendees are also welcome to bring a lady friend along with them for free. This will make it a lot less stressful for you as you will always have your friend alongside. \- From 7\.30 to 8\.30 pm\, we will start 'Fast Friending' where our host will ask you to speak to a different attendee every 3 minutes\. You will be able to meet lots of ladies and gentlemen and not be limited to only those sitting or standing next you\. \- After 8\.30 pm you will have time to interact with those you have met as well as others\. \- We are not a close knit tight group\. Our evenings are warm and comfortable for members attending for the first time and those coming alone\. You will not feel alone\! \- We have many groups in this city\. Members of our other groups who RSVP are included as guests of the organisers in order to give you an indication of expected people\. \- This evening is for ladies and gents in the 21 to 40 age group\. While some will be at the younger end of this range there will also be others at the other end of the range and lots in\-between\! You will naturally gel with others of your own age range and so you will always find many attendees who fit your range\. \- We are not a 'dating' group\. We are focused on helping ladies and gents meet other like minded ladies and gents\. You will generally find a good gender balance \(maybe not perfect\) at all our events\. Why do we have tickets? 1. Cover our costs - Our host is compensated for their time and work. We also pay meetup and have dedicated staff to manage our events, hosts, venues and communication. 2. Group Safety - By securing your ticket we have a record and you contribute to a well organized evening where everyone is more committed and better behaved. 3. Management - Tickets help us better manage attendee group size, book suitable space and activity. \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- ABOUT [fastfriends.co.uk ](https://fastfriends.co.uk/)- We have connected members successfully for the past 10 years in over 30 cities (operating as Expatsclub, MeetConnectDevelop and fastfriends.co.uk). \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- You can contact our founder Dan on +447715705005 with any questions or ideas. \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- **Here are some videos which will give you some guidance and comfort to make your attendance more productive.** Secrets of socializing at our meetups - [http://bit.ly/secrets-socializing](http://bit.ly/secrets-socializing) How to make new friends - [https://www.youtube.com/watch?v=v6GB0Hc_bSs](https://www.youtube.com/watch?v=v6GB0Hc_bSs) How to make people like you at our socials -[ https://www.youtube.com/watch?v=K4guProkKrI](https://www.youtube.com/watch?v=K4guProkKrI) Why you should attend our evenings - [https://www.youtube.com/watch?v=wEjwGBXzJE8](https://www.youtube.com/watch?v=wEjwGBXzJE8) Member feedback -[ https://youtu.be/zHOPHMg_7es?si=kK2A-MjisVue-jdw](https://youtu.be/zHOPHMg_7es?si=kK2A-MjisVue-jdw)

## 🤝 Host Information A co-hosted event by ProductTank Columbus & Women in Product Columbus 💡 About the Workshop AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge. This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow. Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required. 🛠️ What to Bring Laptop: Fully charged and ready to go. AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!) 🍕 Logistics & Perks Food & Drink: Pizza and drinks provided! Parking: Plenty of free spaces available on-site. ###

Join the local UX community for our casual monthly breakfast event. We're exploring the West Side this month with a member suggestion –those are always welcome. Thanks to the team at Nationwide for supporting the group!

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** *Customize the IDE: Building Extensions for Visual Studio Code* Visual Studio Code is one of the most widely used development environments today, and much of its flexibility comes from its extension ecosystem. Extensions allow developers to customize the editor with new features, integrations, and workflow improvements tailored to their needs. In this session, we’ll cover what extensions are and the different types available, including full extensions written in TypeScript or JavaScript, along with lighter-weight extensions such as color themes, language packs, language support, code snippets, and keymaps. We’ll also look at practical reasons a developer might create an extension, from automating repetitive tasks to adding custom tooling. The session includes a hands-on walkthrough of creating a new extension, testing it locally, and understanding the basic project structure. We’ll close with a brief overview of how extensions are packaged and published to the Visual Studio Marketplace and other distribution options. **YouTube Link** TBD

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

Join us for our June Book Club gathering where we will come together to discuss [The Queer Principles of Kit Webb](https://catsebastian.com/the-queer-principles-of-kit-webb/) by Cat Sebastian in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com