Customer Experience

Improvisation is not just for comedians. It is a practical skill you use whenever life does not follow the script: during a meeting, a job interview, a difficult conversation, a presentation, a Q&A session or an unexpected challenge at work. On **Saturday 30 May**, Atomic Toastmasters invites you to a practical workshop designed to help you **think on your feet, stay calm under pressure and respond with more confidence**. The workshop will be hosted by **Nayara**, an aviation expert who knows from professional experience what it means to adapt quickly, communicate clearly and make decisions when circumstances change. During this two-hour session, you will practise simple and effective techniques to: * respond more naturally when you are put on the spot * structure your thoughts quickly * speak with clarity even when you have little time to prepare * become more comfortable with uncertainty * use improvisation as a communication skill, not as a performance trick This is a hands-on workshop. You will not only listen. You will practise, experiment and learn in a supportive environment. No previous Toastmasters experience is required. Guests, beginners and experienced speakers are all welcome. ## Practical information **Date:** Saturday 30 May **Doors open:** 09:45 **Workshop:** 10:00 – 12:00 **Location:** Shopping Linthout **Address:** Rue Bâtonnier Braffort 2, 1200 Brussels **Public transport:** Close to metro Merode **Parking:** Paid on-site parking available **Price:** 10 € ## Agenda **09:45 – 10:00 \| Arrival and welcome** Participants arrive, check in and meet the group. **10:00 – 10:10 \| Opening** Welcome by Atomic Toastmasters and introduction to the workshop. **10:10 – 10:25 \| Why improvisation matters** A short introduction to improvisation as a practical communication skill, with insights from aviation and real-life situations. **10:25 – 10:55 \| Thinking on your feet** Exercises to practise quick thinking, active listening and spontaneous responses. **10:55 – 11:10 \| Short break** **11:10 – 11:40 \| Speaking under pressure** Practical activities to help you stay calm, structure your message and respond with confidence. **11:40 – 11:55 \| Applying improvisation in daily life** How to use these techniques in meetings, interviews, presentations, conversations and Toastmasters sessions. **11:55 – 12:00 \| Closing** Final takeaways and next steps.

Hi everyone, This coffee morning event is @ **Schmet !!!**, on Saturday, is 30 May 2025, from 10:00 - 13:00. - Outside! Schmet is a new place and belongs to Château Moderne. It only opened a few months ago. 😃 It's right at Place Poelaert. This is their Instagram account. It's still very new. https://www.instagram.com/schmet.bxl/ 1. The **prime time** of the event is **10:30 - 12:30**. That's when most people will be there. 2. When you enter the place, you will see a long table that is set up for the event. 3. If you intend **to join past 12:00** (high noon), then there is no need to register. Just come and join! 4. **DON'T forget to cancel** if you can't join! 5. **Please, be respectful towards each other during the event. (And after ;))** **As always, feel free to follow us on INSTAGRAM!** https://instagram.com/weekendmorningcoffee?igshid=OGQ5ZDc2ODk2ZA== *** **THE STRUCTURE of THE EVENT:** * I post the event on Saturday/Sunday for the following Saturday. * I send out a reminder as an email or a comment on the event page on Thursday/Friday. * There is sometimes a waiting list. * **For everyone on the waiting,** please check your status and messages on Friday evening the latest. I message everyone on the waiting list on Friday. * **Please, move to "not going" AS SOON AS you know that you can't come anymore, that includes everyone who is on the waiting list.** **IMPORTANT:** * When you register yourself, be careful not to register accidentally a +1 guest (unless you bring a guest). It happens very often. * If you have any questions then, message me. *** **A MESSAGE FOR NEWCOMERS:** *In the three years of hosting this coffee group, I have met many people who struggle with anxieties when coming to an event for the first time. Sometimes, it took them more than one attempt before being able to join.* *Occasionally, people reach out to me before the event, and I have always been grateful for that as it offers the opportunity to communicate with each other and to find the best and most gentle way for that person to join the group.* *I would like to encourage everyone who struggles with this to contact me before. It would really be too bad if you can't join us, as it mostly gets better the second or third time you come.* *In addition to that, if you arrive and notice any signs of nervousness or fear, you can always let me know right then.* **THANK YOU AND SEE YOU ALL ON SATURDAY!** **LOCATION:** Schmet 2 Rue des Quatre Bras Brussels 1000 (right at Place Poelaert)

We are hosting a **After Work Experience** in a pleasant and welcoming setting, where you can relax over a drink, an antipasti and music with a DJ Set ... and get to know other nice people. The event takes place in the beautiful, cosmopolitan atmosphere of **C.Elysium** — the perfect place to connect and enjoy the moment. Info: **Special Offer** from **6:30PM-8:30PM, hurry-up: Aperol/Campary Spritz: 7 euros.** **Warning** : Initially, a table for 6 has been reserved. To secure your spot, please confirm your attendance. If you join in free style, you will be seated depending on availability as places open up during the event. [FOLLOW our INSTAGRAM to see MORE](https://www.instagram.com/nicepeople.brussels/)

THIS SATURDAY\, 30 MAY 2026 \| BXL MAIN EVENT \| 10:00 PM – 4:00 AM INTERNATIONAL PARTY – Madame Moustache \| 80’s 90’s 2000’s – Powered by Just A Night Facebook: [https://fb.me/e/8UQxGxZ0z](https://fb.me/e/8UQxGxZ0z) Skip the Line & Guarantee Pass: [https://www.partyfinder.com/en/event/16139](https://www.partyfinder.com/en/event/16139) Or tickets at the door +GREAT SUMMER TERRACE *** INTERNATIONAL PARTY BACK TO THE 80s 90s 2000s MADAME MOUSTACHE – Powered by Just A Night SPECIAL GUEST DJ: TBA XXL BRUSSELS PARTY \| INTERNATIONAL VIBES \| COSMOPOLITAN ENERGY *** **NEW : Speed Dating Option with Meet & Match [19:00–23:00] + PARTY** Registration and prepayment for the speed dating event are required! *** Just A Night is landing at Madame Moustache for an exceptional edition! A must-attend roaming concept in Brussels, Just A Night has been bringing together nightlife lovers for over 10 years: Artists, DJs, models, party people, globe-trotters, expats, and cool crowds from all backgrounds! This time, get ready to dance to the best old-school hits from the 80s to the 2000s — remixed like never before. Retro vibes & atmosphere. A musical journey to experience with friends, right in the heart of the city’s nightlife. AT MADAME MOUSTACHE, WE’RE TURNING UP THE HEAT 😉 *** INFO & BOOKINGS info@justanight.net +32 478 58 60 39 (bookings & birthdays) Facebook: [https://fb.me/e/8UQxGxZ0z](https://fb.me/e/8UQxGxZ0z) Madame Moustache 5-7 Quai au Bois à Brûler, 1000 Brussels

### Confirm participation on [www.sundayvacations.com](www.sundayvacations.com) => events ### Escape the city without leaving Brussels. Join us for a relaxed community hike through one of Brussels' most beautiful and surprising green corridors: the Woluwe Valley. From peaceful parks and hidden nature reserves to historic estates and forest trails, this walk reveals a side of Brussels that many residents have never explored. Whether you're new to Brussels, looking to meet like-minded people, or simply want to spend a Saturday afternoon outdoors, this is a perfect opportunity to disconnect from routine and reconnect with nature and community. ## 🌍 Community Event ### Why Join? The Woluwe Valley is one of Brussels' most important ecological landscapes and forms part of the European Natura 2000 network dedicated to biodiversity conservation. During our walk, we'll discover a remarkable diversity of landscapes, including: 🌳 The beautiful Woluwe Park 🌿 The semi-natural sites of Hof ter Musschen and Domaine des Silex 🏞️ The scenic parks of Malou, Seny, Ten Reuken and Tournay-Solvay 🚶 Former railway paths transformed into green walking routes 🌲 Sections of the majestic Sonian Forest 🏰 Historic landmarks linked to King Leopold II's vision for Brussels and the prestigious Avenue de Tervuren Along the way, we'll pass through landscapes that tell the story of Brussels' relationship with nature, urban development, and cultural heritage. ## 🤝 More Than a Walk At Sunday Vacations, we believe people join experiences for connection as much as the activity itself. This walk is designed to create a welcoming atmosphere where international professionals, expats, locals, solo joiners, and nature lovers can meet naturally while exploring together. Whether you're attending your first event or already part of the community, you'll find a friendly and inclusive group. ## 📅 Program **14:50** – Meet at Le Slot (near Roodebeek Metro) Optional: arrive a little earlier if you'd like to have lunch or a drink with other participants before departure. **15:00** – Start of the hike **15:00 – 18:00** – Guided community walk through the Woluwe Valley **18:00** – End of the hike at Gare de Boitsfort Participants are welcome to continue socializing afterwards. ## 📍 Meeting Point Le Slot Restaurant Near Roodebeek Metro Station Brussels ## 🥾 Route Information Distance: Approximately 9.8 km Difficulty: Easy Pace: Relaxed and social Suitable for beginners: Yes Dogs: Welcome if friendly and kept under control ## 💰 Participation ### Sunday Vacations Members ✅ Free participation ### Non-Members You are welcome to join and discover the community. Membership starts from just: 🌟 Explorer Membership – €5/year 🚀 Voyager Membership – €50/year 🏆 Ambassador Membership – €150/year Membership helps support the community and unlocks access to additional benefits, experiences, and member pricing throughout the year. ## 📱 WhatsApp Group A dedicated WhatsApp group will be created before the event to facilitate communication and last-minute updates. The access link will be shared with registered participants. ## 🎒 What to Bring ✔ Comfortable walking shoes ✔ Weather-appropriate clothing ✔ Water ✔ Good energy and curiosity ## ⚠ Important Notes • Participants are responsible for arranging their own transportation. • This event takes place entirely outdoors. • There is no weather backup plan. • By joining, participants acknowledge the normal risks associated with outdoor walking activities. • Please arrive on time so we can depart together. ## About Sunday Vacations Sunday Vacations is a community operated by UJAMAA ASBL, bringing together people through adventure, culture, nature, and meaningful social experiences. Our events are designed to help you discover new places, meet new people, and create memorable moments together. ## Legal Disclaime Sunday Vacations acts as a community organizer and connector and is not a travel agency Activities are organised by volunteers and covered under the legal Belgian volunteer insurance framework VAT not applicable – small business exemption scheme, Article 56bis Belgian VAT Code ### 🌿 Ready to discover one of Brussels' most beautiful hidden green corridors Join us for an afternoon of nature, conversation, discovery, and community Come solo. Leave with new connections

✨ MEET & MATCH : SPEED DATING (50 FEMMES - 50 HOMMES), 30/05 MADAME MOUSTACHE - BRUXELLES ✨ Et si, pour une fois, les rencontres ne reposaient pas sur un swipe… mais sur un vrai regard, un sourire, une conversation ? Le 30 mai, on vous donne rendez-vous sur la terrasse de Madame Moustache, en plein cœur de la mythique Place Sainte Catherine. Entre ambiance chaleureuse, cocktails, coucher de soleil urbain et énergie bruxelloise, ce cadre vivant et convivial est l’endroit parfait pour faire de nouvelles rencontres dans une atmosphère détendue et élégante. Pour cette édition de Meet & Match, nous avons imaginé une expérience à taille humaine : 💫 100 participants soigneusement répartis – 50 femmes & 50 hommes 💫 Une tranche d’âge harmonisée – entre 25 et 38 ans 💫 Une ambiance bienveillante, détendue et sans pression Ici, pas de malaise ni de solitude : tout est pensé pour que chacun se sente à l’aise, guidé et libre d’être soi-même. 🔥 AU PROGRAMME 🕖 19h00 – Possibilité de boire un verre Arrivez tranquillement, profitez d’un verre en terrasse et laissez la pression redescendre après votre journée. 🕢 19h30 – Explication du déroulement On vous explique tout simplement comment la soirée va se passer, dans une ambiance conviviale. 🕢 20h00 – 22h00 – SPEED DATING Place aux rencontres ! Des échanges de 5 minutes en face à face, puis on tourne… et on recommence. Un rythme fluide, naturel, qui permet de rencontrer plusieurs personnes sans stress. 💡 Petit plus (et pas des moindres) Pendant le speed dating, vous pourrez discrètement indiquer vos coups de cœur via l’application PartyFinder. Après la soirée, on s’occupe du reste : les matchs sont révélés automatiquement le lendemain. 💛 Pourquoi venir ? Parce que rencontrer quelqu’un “en vrai”, ça change tout. Parce que l’énergie d’un échange face à face ne se remplace pas. Et parce que cette soirée pourrait bien être le début de quelque chose… ou simplement une très belle rencontre. 🎟️ Les places sont limitées à 100 participants Alors si l’idée vous parle… ne tardez pas trop. ⚠️ Réservation obligatoire pour le speed dating (à partir de 20€ via PartyFinder). Tickets Disponibles ici: [https://www.partyfinder.com/en/event/16268](https://www.partyfinder.com/en/event/16268) *** En bonus : Pour 5€ de plus, vous pouvez accéder à la soirée "International Party powered by Justanight" chez Madame Moustache qui aura lieu à la suite du Speed Dating. Plus d'infos sur la soirée : https://www.partyfinder.com/en/event/16139 On vous attend pour une soirée simple, authentique… et pleine de surprises ✨ *** 📍 Madame Moustache 5-7 Quai au Bois à Brûler, 1000 Brussels

**Et si tu passais une journée entière sans ton téléphone ?** **Le 30 mai**, on se retrouve au Palazzo, un lieu magnifique au cœur de Saint-Gilles, pour une journée 100% offline. Tu poses ton téléphone dans un casier verrouillé en arrivant. Tu le récupères à 17h. Entre les deux : du vrai fun, du lien, et zéro écran. 🎲 Jeux d'ambiance animés par un pro : pour briser la glace et rigoler ensemble 🎨 Personnalisation de tote bag : tu repars avec ta création 🥗 Lunch (bar à pita) + goûter inclus 🍹 Cocktail (ou mocktail) maison pour clôturer la journée ☕ Thé, café et boissons dispo toute la journée 🔒 Tes proches reçoivent un numéro d'urgence donc si quelqu'un a besoin de te joindre, on te prévient immédiatement. Pas de stress, tout est encadré. 📍 Palazzo, Saint-Gilles, Bruxelles 🕙 10h30 → 17h 👥 20 places max (petit comité) 💸 89€ tout compris Tu peux venir seul·e ou accompagné·e car tout est pensé pour que tu te sentes à l'aise dès le début. 👉 Inscription et infos : refresh-weekend.com/refresh-day

⚠️ **IMPORTANT: You must sign up and buy a ticket here to attend:** [https://groupvibe.com/](https://groupvibe.com/) **This is a curated, small-group meetup make new friends in Brussels.** Each meetup brings together 4–6 like-minded people for casual conversations over brunch. We use the Groupvibe platform to organize and ensure everyone’s a good fit. 👉 **To attend, you’ll need to complete registration via this link:** [https://groupvibe.com](https://groupvibe.com) Once you register, and **buy a ticket or become a Groupvibe member**, we’ll share the exact location and match you with your group. **Why this works:** \* Smaller groups make real conversations easier \* Matching helps avoid awkward dynamics **Note:** RSVPs here on Meetup don’t reflect total attendance. Many attendees register directly via our website. This meetup is organized by **Groupvibe**, a small team passionate about helping people form meaningful friendships offline.

What's up Friends! 👋 Let's meet at Le Pantin for another round of games and laughs. Games: 🎲 The pub has a fair collection of games. Feel free however to bring any of your own favorites. Food & Drinks: Le Pantin serves only drinks🍸🍺🍹, however you’re also welcome to bring your own snacks 🍟🍩🍿 to enjoy during the games. Ordering: 🤑 At least one drink is mandatory - this is how we support cool places like this! Timing: ⏱️ We kick off at 14:00, and you’re welcome to stay for as many games as you like. Joining later? Just let me know in advance in the chat so we don’t slow down the start 😊 🚦If you find yourself on the waiting list but you absolutely want to join or if you have any other question - feel free to contact me directly via the chat. 📢 Further details may be shared via the group chat or via DM 💬. Make sure to check your messages 👀 at least on the day before the event to avoid missing any mega important 🙄 announcements. 🐈‍⬛ The Friends Code: 👉 Which games are played will be agreed by the group 👉Depending on preferences and group size we usually split into several tables 👉 Got a favorite game? Bring it along or drop a suggestion in your reply 👉 Can't make it? Cancel on time so someone on the waitlist can grab your spot 👉 Don't show up (or show up at your own risk:) if you are on the waiting list. There may be no space for extra players and you risk to get disappointed. See you folks 😉

Welcome to our weekly event in the upstairs room of The Sister Café, rue Chair et Pain 3, one block from the Grand Place. Please get there early enough to order your drink at the bar first. Thank you! After introductions we will collect questions from the group participants, choose one by voting then discuss it for an hour. Then most of us stay for drinks and bizarre conversations. Past questions have been wide and not confined to academic philosophy: What is a genuine friend? Is social media turning us into emotional zombies? Do we lose some of the experience of things by defining them? Are we driven by sex? Is loneliness a personal failure? Is morality relative? **Crucially, be kind and respectful and generous** in your disagreements; remember how much you personally enjoy someone else proving you wrong before celebrating your cutting counterexamples.

Quiet Forest Walk – The Clear Space This is a quiet, low-stimulation activity. It may suit people who feel overwhelmed in typical social settings or who prefer a calmer way of being together. Hi everyone, On Sunday 31 May, I’m organising a quiet forest walk for The Clear Space. We’ll walk together in silence for about an hour, in a calm and gentle way. This is not about performance, conversation, or doing anything special. It’s simply a chance to be outdoors together in a quieter way — with space to breathe, notice, settle, and just be. Sometimes silence can feel more natural than talking, and walking side by side can feel easier than a usual social setting. That is very much the spirit of this walk. When: Sunday 31 May Where: Herrmann-Debroux metro, straight ahead after leaving the platform Time: We start walking at 14:10 sharp, so please come a little earlier if possible. Please wear good shoes, especially if the weather has been rainy, as the forest can be muddy. Afterwards, if people feel like it, we can have a drink at Rouge Cloître. You’re welcome to join, but there is absolutely no pressure. If you’d like to come, or if you have any questions, you can message me at 0474 60 83 70. You are very welcome.

Brussels is Europe’s heart, and our meetup is its friendly beat. [[ Whatsapp groupchat link to join ]](https://chat.whatsapp.com/CRmOwQksJ1g8qTd8z4RniU) Join us Saturdays at 7:30 PM for a language and culture exchange like no other. With attendees in their 20s and 30s from across the globe, it’s where ideas and friendships flourish. Let’s connect over words and waffles.

### 🌲 Disconnect. Challenge Yourself. Reconnect. Are you ready to step completely outside your comfort zone? Join us for an unforgettable **36-hour survival immersion** in a private forest near Mons — a raw, powerful experience designed to bring you back to the essentials of life. No screens. No city noise. No comfort bubble. Just nature, teamwork, and your own resilience 🌿 --- ## 🏕️ What Awaits You Under the guidance of a specialized survival instructor, you will learn practical skills that humans relied on for thousands of years: 🔥 How to make fire from scratch 🏕️ Build your own natural shelter 🧭 Navigate using terrain and basic tools 💧 Manage essential resources in the wild 🌲 Live fully outdoors — day and night 🤝 Strong group bonding through shared challenge This is not a demonstration — you will actively participate. --- ## 🌟 Why This Experience Is Special ✨ A rare opportunity to disconnect from modern life ✨ Powerful team spirit — you will go through this together ✨ Confidence boost & personal breakthrough ✨ Memorable stories you will tell for years ✨ Meet adventurous, open-minded people from our community Many participants describe survival experiences as **life-changing**. --- ## 👥 Who Should Join? ✔️ Curious explorers & adventure seekers ✔️ Beginners welcome — no survival experience needed ✔️ Open-minded people ready to try something different ✔️ Anyone craving a real reset from everyday life You don’t need to be super athletic — motivation matters more than performance 💪 --- ## 📍 Event Details 📍 Private forest in Frameries (near Mons) 📅 May 30–31, 2026 ⏱️ 36 hours in nature 👥 Very limited group: **max. 20 participants** --- ## ⚠️ Important to Know ✔️ Outdoor conditions — rain or shine ✔️ No modern comforts ✔️ Personal gear required (packing list provided) ✔️ Safety supervised by experienced instructor --- ## ❤️ The Sunday Vacations Spirit This is not just a course — it’s a shared adventure. Expect: ✨ New friendships ✨ Mutual support ✨ Genuine human connection ✨ A break from the fast pace of Brussels life If you enjoy our hikes and trips, this is the **next level**. --- ## 🌿 Are You In? Spaces are intentionally limited to keep the experience authentic and safe. 👉 Join us if you want something real, intense, and unforgettable.

What would make a city "ideal"? The answer(s) might first appear on the surface (excuse the pun) to be a no-brainer: thriving, prosperous, clean, safe, energizing yet relaxing, beautiful, affordable, etc ... However, as we further unpack and explore all these factors, we might soon begin to see that the answer(s) may not be that simple after all - not only considering the reality of limited resources (not enough money or energy - or surface area - to realize all visions, therefore choices have to be made), but also confronting the reality that each decision made will have implications on the whole system, as every element in a city both influences and requires all others. Inspired by Plato's *Republic,* one approach to answer the question "What is an ideal city?" could be to compare this question with the question, "What is an ideal human being?" If there might be *many* types of ideal cities or human beings, what properties (again, excuse the pun!) would they all have in common? Each city should best of course be studied in the context of its particular history, geography, climate, ecosystem, economics, culture etc. How have cities optimized (achieving differing degrees of success) their natural advantages while compensating for their vulnerabilities? What type(s) of people would be the ideal cities' inhabitants and visitors? How homogeneous or heterogeneous should a city be to both flourish and function optimally? (cf. meetup topic of 7/11/2020). In which ways should its citizens behave uniformly and in which ways diversely? Should architecture and urban design be used to promote social/political/ethical behaviour? How would *social* navigation ("networking" and maintaining ties) in our city operate? What sorts of infrastructure and urban culture would facilitate thriving interactions? How can city and nature be best reconciled? How should our cities deal with climate change and function sustainably? Where do we go from now? What lies in the future for our cities in the world today? At the micro level... What would your ideal city look like? (For example - just 1 out of hundreds of possible questions - how high should its highrises be?) What would be the ideal size of geographical area that we would consider to be our "home territory" i.e. the amount of earth surface area that we move upon during an average day/week/month of our living? How would we move around? What would your own personal lifestyle be like in your ideal city? Would a "low-stress" lifestyle be ideal, and if so, what characteristics of our ideal city would facilitate this? What would you argue are the most positive and negative aspects of cities you can think of in the world today? Jane Jacobs' ideas, values and theories continue to remain a standard reference even today, 65 years later [https://youtu.be/Y4k6SXaUXho?is=zdkUoi9hbzE7Lpg-](https://youtu.be/Y4k6SXaUXho?is=zdkUoi9hbzE7Lpg-) Carlos Moreno's concept of "15-min city", introduced 10 years ago, has become increasingly popular - as well as debated [https://youtu.be/a1tUy8uqlOE?is=RW4eRLplijnyomKU](https://youtu.be/a1tUy8uqlOE?is=RW4eRLplijnyomKU) Edward Glaeser interview (only if you have enough time) [https://youtu.be/k2USzajXfLk?is=2sPas0L8_C0COrL](https://youtu.be/k2USzajXfLk?is=2sPas0L8_C0COrL) *(begin from 03.00) Where we're going (possibly)... [https://youtu.be/T6mK-Ukr_ts?is=QjHyf8uVu6GlzuTF](https://youtu.be/T6mK-Ukr_ts?is=QjHyf8uVu6GlzuTF) [https://youtu.be/zHgfKz7aQkY?is=H56JVVaLlJXbLRjl](https://youtu.be/zHgfKz7aQkY?is=H56JVVaLlJXbLRjl) [https://youtu.be/hfHtFiqw-IY?is=-LVjTtb07ZSYPosI](https://youtu.be/hfHtFiqw-IY?is=-LVjTtb07ZSYPosI) Photo (by Alan Woo): Chóngqìng from the air (May 2026)

## 🤝 Host Information A co-hosted event by ProductTank Columbus & Women in Product Columbus 💡 About the Workshop AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge. This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow. Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required. 🛠️ What to Bring Laptop: Fully charged and ready to go. AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!) 🍕 Logistics & Perks Food & Drink: Pizza and drinks provided! Parking: Plenty of free spaces available on-site. ###

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

Join us for our June Book Club gathering where we will come together to discuss [The Queer Principles of Kit Webb](https://catsebastian.com/the-queer-principles-of-kit-webb/) by Cat Sebastian in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.

Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!

## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** *Customize the IDE: Building Extensions for Visual Studio Code* Visual Studio Code is one of the most widely used development environments today, and much of its flexibility comes from its extension ecosystem. Extensions allow developers to customize the editor with new features, integrations, and workflow improvements tailored to their needs. In this session, we’ll cover what extensions are and the different types available, including full extensions written in TypeScript or JavaScript, along with lighter-weight extensions such as color themes, language packs, language support, code snippets, and keymaps. We’ll also look at practical reasons a developer might create an extension, from automating repetitive tasks to adding custom tooling. The session includes a hands-on walkthrough of creating a new extension, testing it locally, and understanding the basic project structure. We’ll close with a brief overview of how extensions are packaged and published to the Visual Studio Marketplace and other distribution options. **YouTube Link** TBD