Project Management
Meet other locals who are interested in Project Management as a career choice. Discuss project management and its disciplines: career paths, project experiences, education, certification, etc.
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Frequently Asked Questions
Yes! Check out project management events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the project management events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find project management events near your location here. Connect with your local community and discover events within your area.
Project Management Events Today
Join in-person Project Management events happening right now
XTC Berlin: Cognitive load management techniques
**Topic: Cognitive load management techniques**
**What to Expect:**
* A concise, 5-10 minute expert presentation introducing us to the nuances of the topic.
* Engage in insightful discussions with fellow participants in breakout groups, exploring diverse experiences and practices.
* Dive into prepared questions designed to challenge and expand your perspective on the topic.
* A fantastic opportunity to network with like-minded professionals and enthusiasts passionate about software development and team building.
***
**Broadening Our Discussions:**
We explore a wide range of topics, including Extreme Programming (XP), agile management methods, lean theory, career management, programming katas, and other areas related to software development. Whether you're new to software, a seasoned practitioner, or an expert, your insights and experiences are valued here!
***
**Event Details:**
We'll gather from 7:00 PM, officially start the session at 7:15 PM, and take a break at 8:30 PM to decide the topic for our next session. Don't miss this chance to learn, share, and connect!
AWS User Group Berlin Session - June 2026
Dear Community,
after so many workshops, and a breathtaking Hamburg Summit, it's time to greet the sunshine and carry on the spirit of our beloved city! We have three amazing talks prepared for you this time! Thanks to our loyal host **Bonial International GmbH** \- we look forward meeting you all on the date\!
===================================================
18:15 - Warming up and networking chat
18:30 - Intro by AWS UG Berlin & Bonial
18:45 - 19:10 - **Alexey Grigorev // Zero-Trust AWS Access for Humans and AI Agents**
Alexey will share two real-world stories about managing AWS access securely outside of AWS itself.
First, he will show how he organized a hands-on workshop where participants used personal laptops and GitHub Codespaces to provision infrastructure in their AWS account — without ever receiving long-lived AWS credentials. They needed something similar to EC2 instance profiles, but for arbitrary external environments.
Then he will talk about AI agents and autonomous tooling. Alexey's agents run on non-AWS servers with intentionally restricted permissions. Sometimes they need temporary access to AWS sandbox environments, but he doesn’t want permanent credentials on those machines.
Alexey will show an approach for granting short-lived, revocable AWS access on demand.
19:10 - 19:35 - **Surjeet Singh Sachdeva// A Journey From Five Certification Reschedules to AWS Golden Jacket and AWS Ambassador**
In this session, Surjeet will share his journey of working through the AWS certification path, leading to the AWS Golden Jacket, along with the practical steps, discipline, and consistency required to reach it. He will also explain what the Golden Jacket represents in the AWS ecosystem, including the recognition, credibility, and deeper access it brings within the community, and how professionals can approach the certification journey in a structured way.
19:35 - 20:00 - Networking break with food, snacks and drinks
20:00 - 20:30 - **Abdul Wahid // Deep Dive into Bedrock to Implement HITL Architecture**
With the help of AWS Bedrock and his personal domain knowledge in the field on banking, Abdul Wahid will demonstrate The Human-in-the-loop (HITL) architecture by adding a layer of foundation model in the process to analyse the fraudulent transaction and return a confidence score. If the confidence score is below the defined threshold, then the system will alert the human to make the decision rather than letting AI to make mistakes.
20:30 - 20:50 - Common Q&A Round for all speakers.
===================================================
**Very Important: There is no "waitlist" for our regular sessions.** However, there are limited seats available. If you want to make sure you can attend:
Register yourself with your "full name" here at meetup.com
Arrive on time - seats are first come, first serve.
As soon as there are seats available, you are welcome to join with your registration. In case there are no more seats available, we won't be able to let you join us this time.We thank you very much for your understanding!
Bonial will require you to check-in to the event venue and may request to verify your full name and your organization. By attending this event, it is expected that you agree to conditions of Bonial collecting your personal information.
==================================
Additional Information
**This event is wheelchair friendly.** Help us spread the word, and invite your friends & colleagues! If you're attending with wheelchair and need assistance, please mail us: organisers@berlinawsug.de for further details.
Would you like to host AWS UG Berlin events at your company? [Register here](https://bit.ly/aws-host)
Would you like to speak at AWS UG Berlin sessions? [Submit your talk here](https://bit.ly/aws-talk)
From Risk to Resilience: Securing Quality and Compliance in Supply Chains
Die zunehmende Vernetzung globaler Lieferketten bringt enorme Chancen, aber auch wachsende Risiken mit sich.
Beim Event "From Risk to Resilience: Securing Quality and Compliance in Supply Chains" beleuchten wir aktuelle Herausforderungen, Best Practices und Strategien, um Lieferketten sicherer und resilienter zu machen.
Freuen Sie sich auf einen entspannten Abend mit Expert:innen und ausreichend Gelegenheit, Ihr eigenes Netzwerk zu erweitern.
⏰ Wann?
9\. Juni 2026
📍 Wo?
adesso, Prinzenstraße 34, 10969 Berlin
📅 Agenda
17:00 Uhr – Einlass
17:30 Uhr – Grußwort von Gregor Böhme, Digitalexperte, adesso
17:35 Uhr – Keynote „Lieferkettensicherheit im Spannungsfeld von NIS-2“, Daniel Schätzle, HÄRTING Rechtsanwälte
18:05 Uhr – Paneldiskussion „Zwischen Qualität und Nachhaltigkeit: Wachsende Herausforderungen in Lieferantenbeziehungen“ mit Carsten Rieck, Kiwa
18:30 Uhr – Impuls „Ecosystem of Trust: Neue Ansätze für mehr Sicherheit in Lieferketten“, Sebastian Britz, CEO Kevla
18:40 Uhr – Networking, Food & Drinks
Bitte nutzen Sie die Anmeldung auf unserer Website unter:
🔗 https://eu1.hubs.ly/H0tF37j0
regular NixOS Meetup @c-base
We are back in the c-base!
Do you already run NixOS and want to talk to other people or want an introductory session with some NixOS users. Just bring your machine!
Usually there are no topics, we just sit in front of our computers, talk about stuff, debug some problems or review some PRs on nixpkgs.
There are drinks usually available from the c-base bar.
If you can't find us. just ask around or ask in irc (#krebs on hackint)
Cards Against Humanity Tuesday
Join us for an evening of ethically concerning jokes!
We'll meet, have a beer, and play a round of cards against humanity. Laughs will be had, groans will be groaned, beer will go down the hatch. This event is public, and prior experience with the game is not required.
You are not required to drink alcohol, but please note that we are crashing a bar (cash only), so a beverage purchase or two is appropriate and necessary for us to maintain their goodwill.
See you there!
Spec-Driven Development in Practice: How AI Simplify Full-Stack Java
Together with Capgemini, we’d like to invite you to our talk in June. This time, we’ll be discussing spec-driven development with Simon Martinelli.
**Spec-Driven Development in Practice: How AI Simplify Full-Stack Java**
AI is transforming how we develop software, but many teams still treat code as the source of truth, leading to outdated documentation and hidden business logic. What if specifications became the single source of truth instead?
This session introduces Spec-Driven Development (SDD) and the AI Unified Process (AIUP), a practical approach in which developers write clear, structured requirements, and AI generates everything else: diagrams, code, and tests. When requirements change, the system stays consistent automatically.
Based on a real-world Java project built with Spring Boot, jOOQ, and Vaadin, the most productive and secure web framework for Java, you’ll see how SDD keeps business rules, data access, and UI perfectly aligned.
Join this session to learn how AIUP helps Java developers deliver applications faster, with less boilerplate and more focus on what really matters: understanding the domain.
Most teams still treat code as the source of truth, leading to outdated documentation and hidden business logic.
In this session, you’ll learn how Spec-Driven Development (SDD) and the AI Unified Process (AIUP) let you define requirements once and generate consistent Java code, diagrams, and tests automatically.
Based on a real project with Spring Boot, jOOQ, and Vaadin, this talk shows how to build faster, safer, and more maintainable full-stack Java applications.
**Simon Martinelli**
Simon Martinelli is a Java Champion, Vaadin Champion, and Oracle ACE Pro with over three decades of experience as a software architect, developer, consultant, and trainer. He is the creator of the AI Unified Process (AIUP) and a strong advocate of Spec-Driven Development.
As the owner of Martinelli LLC, he coaches teams to get up to speed with AI-driven development. He regularly shares his insights through international conferences, articles, and his blog, Keep IT Simple (https://martinelli.ch), where he writes about AI, architecture, and modern Java development.
He is also a lecturer at two universities in Switzerland, where he teaches software architecture, persistence, DevOps, and cloud-native development.
💻☕️ Cafe Coworking Crew – Weekly Tuesdays! ☕️💻
Tired of working solo from home? Craving good coffee and a dose of human connection while you tick off your to-do list? Join us for our **weekly coworking cafe session every Tuesday** – a casual space for remote workers, freelancers, creatives, and anyone who loves the idea of working together instead of alone. 🌿
***
**📍 Location:** The social hub ( https://maps.app.goo.gl/tjQwRDCTwHHNg9tG6?g_st=com.google.maps.preview.copy )**📌 Important Note:**
We’ll be **reserving a table at The Social Hub every Tuesday**, so if you RSVP, please make sure you can attend. If your plans change, kindly **update your RSVP in advance** so others can take your spot and we can manage the reservation better 🙏
The Social Hub is a **great space to work** — comfortable seating, reliable internet, good coffee ☕, and food options available if you’d like to grab something while working.
**🕙 Time:** 9:30 AM – 16:00 PM (Join when you can, leave when you must but if you want to sit with the group then please do come by 10:00 AM)
**🎯 Agenda:** Work side by side, get inspired, and share a few laughs (and maybe a croissant). Whether you're deep in focus or need a nudge to stay productive, you’ll be in good company.
***
**Why join?**
✔️ Stay motivated
✔️ Get sh\*t done
✔️ Make new connections
✔️ Share ideas, inspo, and mini brain breaks
✔️ Enjoy great coffee & cozy vibes ☕
There’s no rigid structure – just a friendly, respectful atmosphere to **work quietly**, **chat during breaks**, and build a rhythm together.
**💬 Notes & Community Vibe:**
🌈 This space is **LGBTQ+ friendly**, and we’re committed to creating a **safe, welcoming, and inclusive environment** for everyone – no matter your background, identity, or how you work.
🔁 This event happens **every Tuesday** – so if you miss one, no worries! You can always RSVP for the next.
👥 We’re trying to build a small, consistent **community**, so spots are **limited** to keep the vibe cozy and collaborative.
🔌 Bring a charged laptop – outlets may be limited
🍽️ Please support the hotel by ordering a drink or snack
Project Management Events This Week
Discover what is happening in the next few days
Flight Levels® Flight Club #12
**Flight Levels® Flight Club #12**
For this **Flight Club** we will jump back to an Open Space format, but with a **Deep Dive introduction topic to get us started**.
The **Deep Dive** topic this time will be **Flight Level 3** systems.
What they are, how they operate and with some examples.
We will begin with this Deep Dive then open up the space for more general topics, related to Flight Levels, Kanban or anything else.
The evening will look something like this...
18:00 — Arrival and socialising
18:15 — Start and introductions
18:30 — Deep Dive Intro topic (FL3 Systems)
19:00 — Open Space topics
20:45 — Wrap up
21:00 — Finish
Snacks and refreshments will also be available, probably :-)
Newcomers and repeat visitors are all welcome. Looking forward to seeing you.
Lean Coffee for Managers & Leaders
Join us for an upcoming in-person Lean Coffee meetup. Lean Coffee is a lightly-structured meeting format where the attendees create the agenda.
Bring your management challenges; whether you're managing people, products, processes or beyond, and solve them together with peers from a diverse set of backgrounds.
This event is great for anybody trying to create better ways of working and wants to share with + learn from others trying to do the same.
GrafanaCON Local meetup: Berlin
This event will feature a recap of the [GrafanaCON](https://grafana.com/events/grafanacon/) keynote, combined with fresh voices from your own community.
Grafana team members walk through Grafana 13 and the most impactful improvements across the platform. Learn about how Grafana is becoming easier and safer to operate as production infrastructure, with updates that improve configuration management, recovery, and long-term maintainability. The session showcases significant advances in core user workflows, including more flexible and powerful dashboards, with improved performance.
Whether you’re building dashboards, scaling Kubernetes, contributing to open source, or just getting started - this meetup is for you!
**🎟 Free to attend**
🍕 Pizza + soft drinks provided
🤝 Built for connection
💡 Real talks from real practitioners
**6:30 - 7:00:** Arrivals and pizza 🍕
**7:00 - 7:45:** GrafanaCON recap presentation – David Kaltschmidt
**7:45 - 8:00:** Q & A
**8:00 - 8:10:** Break ☕
**8:00 - 8:30:** **Understanding the Grafana Eco-System and Community Contributions**
Usman will talk about the Grafana ecosystem, covering the LGTM stack, other tooling, and the plugin catalog, and shine light on the various ways the community can get involved, whether that's through code contributions, improving documentation, or reporting bugs.
**8:30-8:40: SumUp**
Note that by registering for this event you consent to related event & product communications from Grafana Labs and agree to our [code of conduct](https://grafana.com/events/events-code-of-conduct/).
What happens when PMs start shipping features themselves?
What happens when PMs stop watching engineers code — and start shipping themselves?
You’ve probably heard the stories. Maybe you’ve already tried it in your own company. AI is changing how product teams build, collaborate, and ship — fast.
Join us for an evening with product leaders sharing real-world experience building and shipping customer-facing features with AI, not just internal demos and experiments.
We’ll talk about PMs opening PRs, non-devs contributing directly to production, and what actually changes when the whole team gets closer to the codebase.
This event is designed for Product Managers and Product Leaders who want to understand how product roles, collaboration, and development processes are evolving in the AI era.
**Agenda**
18:15 – Doors open for snacks, drinks, and networking
19:00 – Welcome from ProductTank Berlin
19:10 – Opening the PR is just the beginning, Dmitry Gorshkov
19:40 – What happened when we let non-devs into the codebase, Elena Berendeeva
20:10 – Networking
21:30 – Event ends
Please note:
- Please bring your IDs as you’ll need it when entering the venue.
- The event is RSVP only: to enter, you must RSVP here on Meetup.
- We'd like to capture the event with photographs for promotional purposes, such as sharing on LinkedIn after the event. If you have any concerns or preferences regarding this, please feel free to let us know beforehand.
**Opening the PR is just the beginning**
Dmitry will show how to go deep into the codebase as a PM and make it worth the effort. Crafting code is time consuming, so should PMs code instead of doing PM work? Absolutely. But you must come prepared.
About the speaker
[Dmitry Gorshkov](https://www.linkedin.com/in/dmitrygorshkov?utm_source=share_via&utm_content=profile&utm_medium=member_android) is a lead product manager at Finom, a Dutch fintech superapp for small businesses. Dmitry has shipped successful products at N26, Taxfix and Cut the Rope, among others - and has more than a decade of product management experience.
**What happened when we let non-devs into the codebase**
A year ago, we let PMs, designers, and QA contribute directly to our existing codebase using AI. What followed wasn’t just faster shipping – it was a quiet shift in how our team made decisions, handled ownership, and thought about their roles. This is that story.
About the speaker
[Elena Berendeeva](https://www.linkedin.com/in/berendeeva-elena?utm_source=share_via&utm_content=profile&utm_medium=member_android) is a PM at JetBrains who spent the last few years building 0-to-1 products – through pivots, sunsets, and a lot of uncertainty. Her most recent product is Matter, an AI prototyping tool that her team – designers, QA, and engineers – used to ship directly to production. She explores AI-native workflows and the evolving role of PMs in agentic product development.
Sunday Tech Coffee Meetup
Welcome to Sunday Tech Coffee. This is a **networking** event for those in the tech industry in Berlin.
We are usually inside and to the right. Ask the barista/bartender if you can't find us.
Chitta Walks - Awareness in Motion
Chitta Walks is for people whose days move fast, while the mind never fully lands. Thoughts keep looping even when nothing is urgent. The body moves, but attention is elsewhere. Over time, this disconnect drains clarity and ease.
This walk is a simple reset.
We meet in Berlin’s Tiergarten and walk at a gentle pace. Parts of the walk are in silence, with light guidance and a few short prompts. The walk itself is the practice, bringing body and mind back into the same moment.
No apps. No performance. Just a clear space to slow down and notice what is happening.
If you want to slow down without withdrawing from life, join a Chitta Walk.
✨ **What to expect (approx. 90 minutes):**
* A short arrival and orientation
* A guided silent walk (phones off, no conversation)
* One concise science-based impulse on attention or stress
* Optional reflection in pairs or small groups
* A simple takeaway or experiment for daily life
🚶**Who this is for:**
* Professionals, creatives, and people in transition.
* People who feel mentally busy and want more clarity and balance.
* Those curious about mindfulness, but grounded and practical.
* Anyone comfortable with silence and gentle self observation.
🔔 **Practical notes:**
* Duration: 60-90 minutes
* Wear comfortable shoes and weather-appropriate clothing
* No prior experience needed
* Group size is limited to keep the space quiet and focused
🧭 **Facilitator:**
My name is Partha Sarathi, you can call me PS. I have lived in Berlin for over 12 years. With a background in physics and materials science, my interest in mindfulness grew through personal experience with stress and health challenges. I facilitate the space and structure of the walk, inviting shared exploration rather than instruction.
🤔 **Why Chitta Walks?**
Chitta is a Sanskrit word referring to the mind or field of awareness, used here in a practical, non-religious sense.
Chitta Walks is about noticing how the mind works by slowing down and walking together. Mindful walking makes thought patterns visible in real time, while moving and sensing in the world.
The name points to a simple capacity: noticing what is happening in the mind without immediately trying to fix, judge, or optimize it.
🌿 **Possible effects:**
A calmer nervous system.
Clearer attention.
A felt sense of being more present in your body.
Subtle insights into how your mind reacts under everyday conditions.
A quieter, more grounded way of moving through the city.
**Come as you are. Walk. Notice. Leave with a little more space inside.**
The Deadline Table — Get Your Work Done (We’ll Make Sure)
Deadline Table — Focused Work Hours
Bring your manuscript, your taxes, your laptop—whatever needs to get done. We have WiFi and phone sockets. You’ll sit on bar stools at the counter (not comfortable, by design). Two hours to focus hard. We’ll keep you accountable so you actually finish.
Choose your intensity level:
Level 1 — Light Touch:
We check in once at the start, once at the end. You’re on your own.
Level 2 — Mild: We check every 15 minutes. Gentle nudges if you drift.
Level 3 — Strict: We’re watching. Phone down? We see it. Daydreaming? We call it out. Sign on your table says: “Stop procrastinating.”
Two hours for €7.50 minimum order.
If you need more time, it’s €3.20/hour after.
Five seats, first come first served.
No distractions. No bullshit. Just work that gets done.
100% plant-based. Inspired by Tokyo manuscript cafés.
Hours:
Wed–Thu: 1 PM–10 PM
Fri: 4 PM–10 PM
Sat–Sun: 12 PM–10 PM
Closed Mon–Tue
Project Management Events Near You
Connect with your local Project Management community
Women in Agile Columbus: Summer Walk & Chat
Summer is here, and it is the perfect time to connect, recharge, and enjoy our amazing community outdoors!
Join **Women in Agile Columbus** for a relaxed **Walk & Chat** this June. As a community, we are always looking for new ways to connect, strengthen relationships, and create meaningful conversations beyond our regular events.
Whether you are a long-time member or attending for the first time, this gathering is an opportunity to meet fellow community members, exchange ideas, and enjoy a pleasant walk together in the beautiful June weather.
**Bring your pets, children, family members, and friends!** This is a family-friendly event where everyone is welcome. Come enjoy fresh air, good company, and engaging conversations while building connections within the Women in Agile Columbus community.
### What to Expect
* Casual networking and conversation
* A welcoming and inclusive atmosphere
* Time to connect with fellow Agile professionals and community members
* An enjoyable outdoor walk at a comfortable pace
* Family-friendly fun for all ages
No presentations. No formal agenda. Just community, connection, and conversation.
We look forward to walking with you and continuing to grow a strong, supportive Women in Agile Columbus community—one step at a time!
Annual Columbus ACE Summer Picnic
Get ready for a Picnic, this is our social and member appreciation event for the year! Feel free to bring family, but be sure to reach out with the number of attendees, so we can provide food for everyone.
There will of course be food, music, games and fun!
Event is held rain or shine, we have a covered shelter house reserved for the event.
Agenda
---
Moderators
Kimberly Deal - Columbus Atlassian User Group Leader
Kevin Stanley - Columbus Atlassian User Group Leader
Greg Sprowls - Columbus Atlassian Community Leader
Hosted By
Kimberly Deal, Atlassian User Group Leader
Kevin Stanley, Chief Everything
Greg Sprowls, Agility Lead
---
Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.
---
Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-columbus-presents-annual-columbus-ace-summer-picnic/.
Rise and Shine with Atlassian - Reynoldsburg
Come chat about Atlassian tools and best practices at the Reynoldsburg Sunny Street Cafe and Breakfast is on Atlassian!
Let's get the day started off with breakfast with your ACE Leaders! We're always excited to talk about Atlassian Products, share our knowledge and hand out swag! Come chat with us about new product news and anything you are working on within the Atlassian product stack. This is a great opportunity to come see what we are all about, hear new business news and share with other Atlassian users your questions and experiences. We'd love to see new and old friends come out to chat and learn about Atlassian!
Agenda
---
Moderators
Kimberly Deal - Columbus Atlassian User Group Leader
Kevin Stanley - Columbus Atlassian User Group Leader
Greg Sprowls - Columbus Atlassian Community Leader
Hosted By
Kimberly Deal, Atlassian User Group Leader
Kevin Stanley, Chief Everything
Greg Sprowls, Agility Lead
---
Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
Partner
Atlassian
---
For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.
---
Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-columbus-presents-rise-and-shine-with-atlassian-reynoldsburg-5/.
June 2026 AWS Columbus - Topic to be announced
Topic to be announced.
**THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/
**DIRECTIONS**
Franklin University
Fisher Hall
300 E. Main St, Columbus, OH 43215
Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8
Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map.
NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
Stop Guessing: A Product Person's Guide to AI Adoption
## 🤝 Host Information
A co-hosted event by ProductTank Columbus & Women in Product Columbus
💡 About the Workshop
AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge.
This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow.
Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required.
🛠️ What to Bring
Laptop: Fully charged and ready to go.
AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!)
🍕 Logistics & Perks
Food & Drink: Pizza and drinks provided!
Parking: Plenty of free spaces available on-site.
###
Data & Analytics Wednesday - Finding Product Insights
**The Behavior Gap: Where Products Win or Lose**
Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap.
Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn:
* Why understanding customer behavior is a quant and qual challenge
* How to spot the signals that actually predict behavior change
* Where AI accelerates insight, and where it creates distraction
* How to get meaningfully closer to customers, without adding more tools
This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work.
**About Our Speaker**
[Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use.
Thanks to our 2026 sponsors:
[Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro)
More info at [cbusdaw.com](https://cbusdaw.com)
ServiceNow Knowledge 26 Recap + Topgolf Happy Hour
Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!






























