Service Design
Meet other local people interested in Service Design: share experiences, inspire and encourage each other! Join a Service Design group.
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Frequently Asked Questions
Yes! Check out service design events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the service design events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find service design events near your location here. Connect with your local community and discover events within your area.
Service Design Events This Week
Discover what is happening in the next few days
Using Copilot for Design and Actions Workflows
We are back for another edition of the GitHub User Group. This month we dive into using Copilot and AI to enhance the design workflow, and look at how we can leverage AI in our GitHub Actions.
**Product Design with Source Control: Using GitHub, AI, and Preview Builds as Your Source of Truth \~ [Walt Lim](https://www.linkedin.com/in/waltzaround/)**
In this talk, Walt shares how he uses GitHub and AI to rethink the design process, moving beyond traditional prototypes to code as the source of truth. By using pull requests and ephemeral preview builds, he creates fast, realistic, and testable environments where ideas can be reviewed, iterated, and validated in context. Combined with AI-assisted workflows, this approach helps his team move quicker, reduce ambiguity, and make better decisions with less overhead
**From One PR to Another: Agentic Workflows on GitHub \~ [Sinan Nar](https://www.linkedin.com/in/sinannar/)**
A live demo of using AI-driven workflows to trigger actions across repositories—automatically creating a PR in a second repo when changes are merged.
bio: Sinan is an Apps and AI Consultant at ARINCO, a Microsoft and GitHub partner consultancy. He co-organises the Aotearoa Azure User Group and the Auckland .NET User Group. An experienced and certified software engineer, he specialises in the Microsoft ecosystem, with a focus on Azure and GitHub.
**Agenda**
5:30 - Start of pizza and networking
6:00 - Talk 1
6:30 - Break
6:40 - Talk 2
7:15 - Finish
Please make sure to register for the event as we need to provide contact details to Microsoft for security purposes. Registration will close 48 hours prior to the event to provide enough time to send out the access passes for in-person attendees, but you can [join online](https://aka.ms/aotearoanzgithub/stream) on the day.
If you have a topic you'd like to present (or hear about) please reach out, or create an idea in our [GitHub Ideas discussion board](https://github.com/orgs/NZ-GitHub-UG/discussions/categories/ideas).
Service Design Events Near You
Connect with your local Service Design community
Resilient Functioning 5/21/2026
Schedule:
* Introductions and Disclaimers
* Topic for the week
* Sharing circle(s)
* Wrap up
Code of Conduct:
1. No bigotry of any kind (racism, sexism, ableism, etc.)
2. Treat others how you want to be treated
3. Prioritize listening, ask for permission before providing solutions to problems
4. Stressful topic may be convered, strive to maintain a positive mental attitude
0 to 1 with AI: Real Product Talks
**ProductTank NoVA is back!**
After a brief hiatus, we are relaunching the chapter with a format that cuts out the fluff and gets straight to the reality of building.
Every product feed is flooded with AI hype right now, but what does it actually look like on the ground? Instead of a polished keynote, we are hosting **0 to 1 with AI: Real Product Talks**—a "Show & Tell" featuring 3–4 lightning talks focused on the intersection of AI and product.
The framing for the talks is simple: *"Here is what I'm building, and here is what I'm stuck on."* We want to look at the messy, 0-to-1 reality of integrating AI into your workflows and products.
*(Want to share what you are working on? Reach out! The bar is low-pressure, just 10–12 minutes to talk about a real AI problem you are trying to solve.)*
**Agenda:**
* **5:30 PM - 6:00 PM:** Doors open, networking, & name tags
* **6:00 PM - 6:10 PM:** Welcome + Chapter Relaunch Intro
* **6:10 PM - 7:30 PM:** Lightning Talks (Three 12-min talks + 5 mins Q&A each, with a 5-min stretch break)
* **7:30 PM - 8:00 PM:** Open networking
* **8:00 PM:** Soft close
**Location & Logistics:** Herndon Fortnightly Library (Extended Hours Meeting Room) 768 Center St, Herndon, VA 20170
* **Parking:** We'll meet at the library, located just behind the Herndon Municipal Center. There is plenty of free public parking available around the municipal center.
* **Metro & Bus:** Take the Silver Line to Herndon Metro Station, then connect via Fairfax Connector Route 921 or 950 to Historic Downtown Herndon.
* **Driving (via VA-267/Dulles Toll Rd):** Take Exit 10 North (Centreville Rd, which becomes Elden St). Turn left onto Station St or Lynn St.
* **Driving (via VA-286/Fairfax Co Pkwy):** Take the Elden St West exit. Turn right onto Lynn St.
Looking forward to seeing everyone again and getting back to building!
Build Intelligent Agents with Work IQ, Foundry IQ, Fabric IQ, and Copilot Studio
**Agenda :**
* 4.45 to 5.00 PM ET: Food and Networking
* 5.00 to 5.50 PM ET: "Build Intelligent Agents with Work IQ, Foundry IQ, Fabric IQ, and Copilot Studio"
Hello Everyone! Please join us for our May 12th edition of the AI-ML MeetUp. **Please note this is an in-person meeting and light refreshments/food will be provided. You will need a government-issued ID to enter the facility.**
**Title:** Build Intelligent Agents with Work IQ, Foundry IQ, Fabric IQ, and Copilot Studio
**Description:** What if your AI agents truly understood how your business works, had instant access to trusted enterprise data, and could take meaningful action from end to end?
In this session, we’ll cover how to build enterprise-ready AI agents that understand business context, use trusted data, and take real action. In this fast-paced session, we’ll bring Work IQ, Foundry IQ, and Fabric IQ together with Copilot Studio through best practices and live demos.
Key Takeaways:
\*Work IQ: Ground agents in real work, roles, and business processes
\*Foundry IQ: Design and orchestrate intelligent agent behavior
\*Fabric IQ: Power agents with secure, enterprise-grade data
\*Copilot Studio: Bring it all together into an end-to-end intelligent agent
**Location:** The meeting will be hosted in the Applied Information Sciences ( AIS ) office in Reston, at 11440 Commerce Park Dr # 600 · Reston, VA. The location is also right off the Silver Line metro's Wiehle-Reston Metro Station.
**Parking:** Parking is paid and can be validated at the AIS office reception.
We will meet in Room Lake Anne.
We hope to see you all there!!!!
Less Noise, More Signal: SBOMs + Agentic Observability
We’re excited to bring the community together for an evening of learning and connection. This time, we'll have a community member from Chainguard sharing a use case and, as usual, an Elastic employee sharing their expertise as well.
Come support your fellow developers, learn something new, and meet others who are passionate about search, observability, and security.
**Date and Time:**
Tuesday, May 19th, from 5:30-7:30 pm EDT
**Location:**
Elastic Arlington Office - 4100 Fairfax Drive, Ste 500, Arlington, VA 22203
**Agenda:**
* 5:30 pm: Doors open; say hi, grab a seat, and eat some food.
* 6:00 pm: The SBOM Pile in Your S3 Bucket: Turning Bills of Materials Into a Risk Dashboard; and Watching It Shrink with Chainguard, by Mike Barreta, Senior Manager, Engineering at Chainguard
* 6:30 pm: Q&A
* 6:40 pm: **Agentic Observability: Next-Gen Alerting and Auto-Detected Significant Events**, by Jason Rhodes,
Senior Manager, Software Engineering at Elastic
* 7:10 pm: Q&A
* 7:20-7:30 pm: Networking & refreshments
**Talk Abstracts:**
**"The SBOM Pile in Your S3 Bucket: Turning Bills of Materials Into a Risk Dashboard; and Watching It Shrink with Chainguard**"
Most organizations now generate SBOMs because someone — EO 14028, a FedRAMP auditor, an ISSM — told them to. They land in an S3 bucket, get versioned, and are almost universally never queried. This talk is about what happens when you finally do. I'll stand up a self-contained Elastic stack, pour in SBOMs (SPDX), SLSA provenance, Sigstore signatures, Grype vulnerability scans, the CISA KEV catalog, and OpenVEX adjudication for 30 container images, and show the queries that only become possible once SBOMs stop being compliance artifacts and start being telemetry: which packages I actually run right now, which CVEs are real exposures versus VEX-suppressed noise, what swapping a stock image for its Chainguard equivalent would buy me, and how much of my CVE list is just stuff I inherited from the base layer.
Then the cleanup. The same dashboards on Chainguard images show what disappears when the SBOM is small, the signatures verify, and the advisory feed is active: \~9,000 fewer CVEs and \~2.5 GB saved across 20 image pairs, KEV exposure dropping from 7 hits to 0, compliance pass rate going from 0% to 76.5% against NIST 800-218 / FedRAMP Moderate / SSDF.
**Bio:**
Mike Barretta leads Chainguard’s public sector solutions engineering team, focused on helping ensure the federal government receives its fair share of the future. Barretta has worked across civilian, defense and intel programs in a variety of roles—software developer, data scientist, solution architect—for a variety of organizations—system integrators, consulting companies, software vendors—with the common purpose of creating and championing technologies and techniques for simplifying the extraction and utilization of information from lots of data. Having witnessed the ever-increasing threats to those systems, Barretta is now focused on methods and mitigations to secure them
**Agentic Observability: Next-Gen Alerting and Auto-Detected Significant Events**
We're rebuilding Elastic's alerting engine to make alerts more flexible\, more powerful\, and more valuable as data\. Next\-gen alerting rules will run anything ES\|QL supports and capture whatever fields matter to you\, so alerts carry the context you need for real downstream analysis\. And if you'd rather not manage these rules yourself\, AI agents can help\, drafting them from natural language\, recommending tuning and configuration changes\, and reducing noise through deduplication\.
On top of this, we're also building a new Significant Events system which automatically builds a continuously updated knowledge base of your incoming data's own metadata. Using this deep understanding, our agentic tools will detect significant events from log patterns, anomalies, and predicted behavior — without you having to create a single rule.
**Bio:**
Jason Rhodes is a software engineering lead at Elastic, where he works on alerting and observability features. Based in the DC area, he has over 15 years of experience in software development and has been an active contributor to the local tech community — creating and organizing Baltimore NodeSchool and charmCityJS. When he's not writing and reviewing code, he's probably watching too many movies.
**Parking:**
* The building’s parking garage is operated by Colonial Parking and is located off N. Randolph Street
* Book a spot on[ SpotHero](https://spothero.com/search?kind=address&latitude=38.8818514&longitude=-77.1095268&search_string=4100+Fairfax+Dr+%23500%2C+Arlington%2C+VA+22203%2C+USA)
* A Metro Station is located across the street
Squeegee Samurai Business Presentation
## **1 Million Cups Loudoun – Business Presentation**
**Featuring James Norris, Founder of Squeegee Samurai**
**Wednesday\, May 13 \| 9:00 AM – 10:00 AM**
**Venture X Loudoun**
Join us as we welcome **James Norris**, founder of **Squeegee Samurai**, to the 1 Million Cups Loudoun stage for a conversation on building a service-based business from the ground up.
***
## **About the Presenter**
James Norris transitioned from a career in **cybersecurity compliance** into entrepreneurship, taking a hands-on approach to building a business from scratch. Initially exploring the acquisition of an existing company, he ultimately chose to **build his own window cleaning business** after recognizing the simplicity, consistency, and opportunity within the industry.
His journey reflects a growing trend of entrepreneurs moving from corporate roles into tangible, service-based businesses with clear demand and scalable potential.
***
## **About the Business**
Squeegee Samurai provides **professional window cleaning services for residential and commercial clients**, delivering immediate, visible results — what James calls *“clarity through pane.”*
In an industry where the fundamentals haven’t changed, Squeegee Samurai focuses on **high-quality, traditional techniques** paired with strong customer experience and operational discipline.
As a solo operator, James currently manages every aspect of the business — from marketing and pricing to service delivery, quality control, and operations — while laying the groundwork for future growth.
***
## **Who James Is Looking to Hear From**
James would especially value feedback from:
* Business owners who have scaled service-based businesses
* Operators of route-based or recurring revenue businesses
* Entrepreneurs who have transitioned from corporate roles to hands-on work
* Founders who have built teams from a solo operation
* Anyone with experience in pricing, local marketing, or service scaling
***
## **Current Business Focus & Challenge**
James is in the **early growth stage**, focused on building a foundation for scale through recurring storefront contracts and refining his pricing model.
He is seeking feedback on:
* Pricing strategy in a competitive, price-sensitive market
* Whether to display pricing publicly or use promotional strategies
* When and how to invest in advertising (where, how much, and when)
* Timing and approach to hiring and team building
* Balancing market penetration with long-term profitability
This is a critical stage where the right decisions can significantly impact long-term growth and scalability.
***
## **Why Attend?**
* Gain insight into building a service business from the ground up
* Provide feedback on pricing, marketing, and scaling strategy
* Connect with entrepreneurs navigating similar growth stages
* Be part of a practical, real-world business conversation
***
## **About 1 Million Cups**
1 Million Cups is a national program that brings entrepreneurs and communities together to learn, connect, and grow through presentations and discussion. Loudoun’s chapter meets on the 2nd and 4th Wednesdays each month.
Join us on **May 13** for coffee, connection, and a conversation around building, pricing, and scaling a service-based business.
We look forward to seeing you there.
Insight Meditation of Northern Virginia
**LOCATION CHANGE as of APRIL 1, 2026:**
**Body Grace has moved to 133 Maple Avenue East, 3rd Floor, above the Bear Branch Tavern.**
Whether you're new to Insight meditation or an advanced practitioner looking for like-minded people to sit with, you're welcome to join us at our Sunday morning drop-in group, sponsored by the Insight Meditation Community of Washington. Insight meditation cultivates our natural wisdom and compassion. Meditation practice develops concentration, which allows us to calm and steady the mind.
This class includes a 30-minute lightly-guided meditation, followed by a short talk and time for questions and discussion. The size of the group usually runs somewhere between 25-40 people in-person and between 12-25 online. Chairs are provided, or you may bring a sitting cushion or bench. You may also use the blankets and bolsters offered by the yoga studio.
**We offer both in-person and online attendance.**
To learn more about our topics and teachers, view our videos or **get the Zoom link**, visit our [class page](https://imcw.org/event/?eventId=735&utm_source=MeetUp&utm_medium=referral&utm_campaign=vienna-drop-in).










