Support

Join Service Design DC for a community movie night focused on learning, reflection, and connection through two keynote presentations from last year’s Service Design Global Conference. SDGC25 brought the global service design community together around the theme “Business Transformation by Design,” exploring how service design can influence strategy, operations, and customer experience across organizations. For this gathering, we’ll watch 2 selected talks from SDGC25, then open up a casual group discussion about what resonated, what feels relevant for our work now, and what these ideas might mean for service design practice in DC. The 2025 conference centered on service design’s role in helping organizations navigate cross-functional transformation, making these talks especially relevant for practitioners working across systems, teams, and change. **What to expect** * Watch 2 selected presentations from SDGC25 together. * Casual facilitated discussion after each talk. * Time to connect with other service design and adjacent practitioners in the DC area. **Evening Agenda** 6:00 P.M. - Doors Open + Socializing & Networking 6:30 P.M. - First talk highlights + conversation 7:15 P.M. - Second talk highlights + conversation 8:00 P.M. - Wrap up **Many thanks to our host and sponsor, MediaBarn!** *Mediabarn’s customer-centric philosophy defines who we are.* *In its simplest form, we are committed to applying Human-Centered Design (HCD) methods to understand customer needs, collect feedback, and use that feedback to improve services and products. Whether it’s for customers, citizens, or employees, our Experience Design Studio creates research-informed designs to improve the experience of every human involved.*

Come and join Northern Virginia porcelain artists. We will provide all the paints and materials needed. Just bring your smile and creativity. We paint from 10:00 am - 2:00pm every Tuesday & Wednesday. Please RSVP in advance if you like to join oir group. Text: 703-906-9150 We are located few minutes from Tyson’s corner in McLean.

This is an opportunity for volunteers to support a professional mechanic as he guides customers working on their own bikes. If you know how to do some basic repairs, that's a plus, but even if you don't, you can greet customers and manage who gets helped next. Feel free to attend for only a portion of the time if you can't be there the whole three hours. Please note that this event is not usually an opportunity to learn about bicycle repair, since the mechanic tends to be very busy helping customers, especially during the warmer months. But it's a great way to contribute to Velocity, since almost all the funding for the volunteer program comes from the work done at the shops.

Schedule: * Introductions and Disclaimers * Topic for the week * Sharing circle(s) * Wrap up Code of Conduct: 1. No bigotry of any kind (racism, sexism, ableism, etc.) 2. Treat others how you want to be treated 3. Prioritize listening, ask for permission before providing solutions to problems 4. Stressful topic may be convered, strive to maintain a positive mental attitude

**IMPORTANT! Please register on [Luma page](https://luma.com/klm98cuc)** *Ignore the displayed time — it’s 5:30pm VA time.* AI is making us faster than ever — and at the same time, quietly questioning our place at work. ​We’re all feeling it: tools that boost output in minutes, automate entire workflows, and sometimes… do the job better. So where does that leave the human? ​This conversation dives straight into that tension — no sugarcoating, no generic optimism. Just real perspectives from people working inside the shift. ​ **Speakers:** [Nina Borysova, MBA ](https://www.linkedin.com/in/nborysova/?utm_source=luma)**Director, Product Management Technical (PMT), Data Analytics and AI Solutions, Mastercard** **​**[Dr. Volodymyr Tkach ](https://www.linkedin.com/in/volodymyr-tkach/?utm_source=luma) CEO \| Ph\.D\, Associate Professor \| MIT Research Fellow \| Cybersecurity\, Threat Intelligence\, Anomaly Detection\, Artificial **​We’ll unpack:** ​– where AI actually boosts productivity vs. where it replaces thinking ​– which roles are evolving — and which are quietly disappearing ​– how teams are restructuring around AI (and what that means for individuals) ​– how to stay valuable when execution becomes automated ​– what “creative work” even means when AI can generate ideas on demand ​– the psychological side: anxiety, denial, adaptation ​If you’re feeling both excited *and* uneasy about AI — you’re not alone. And you probably shouldn’t ignore either feeling. ​Come for clarity. Leave with a more honest map of what’s ahead.

[Book Your Classes by Clicking This Link! ](https://crowndancestudio.com/group-classes/) Mid-week is for the experts with **Level 3 Bachata (7:45 PM)** and **Level 3 Salsa (8:30 PM),** followed by a **Social Dance Party at 9:15 PM.** These advanced classes challenge experienced dancers with intricate footwork and styling, emphasizing the joy of high-level performance. **The evening costs $25 for the classes and social**, providing an inclusive space where advanced students can sharpen their craft and immediately practice their moves with peers. 7:45 Bachata (Level 3) 8:45 Salsa (Level 3) $18 for 1 Class $22 for 1 Class + Social $25 for 2 Classes + Social $10 for Social Only

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

\*NOTE: This meeting is solely for individuals who identify as women, female, non-binary, trans women, AFAB, and gender-fluid. ***Please check the main RfR support group calendar for the link, which displays automatically in your computer's local time***. The calendar is displayed here: [https://www.recoveringfromreligion.org/sg-calendar](https://www.recoveringfromreligion.org/sg-calendar) The Recovering from Religion WOMEN'S VIRTUAL support group will meet the 2nd Sunday of each month @ 10am (Australian Eastern Time - Melbourne), unless the date falls on a holiday. A note for people in the US: this will usually fall on the second Saturday, but sometimes with calendar mechanics this may result in the meeting falling in the US on the first Saturday of the month. What Recovering from Religion is About: The primary focus of a Recovering From Religion support group is to provide ongoing and personal support to individuals as they let go of their religious beliefs. This transitional period is an ongoing process that can result in a range of emotions, as well as a ripple effect of consequences throughout an individual’s life. As such, the support meetings are safe and anonymous places to express these doubts, fears, and experiences without biased feedback or proselytizing. We are here to help each other through this journey. There is no cost to attend this support group but, if you feel so inclined, donations can be made at www.recoveringfromreligion.org/donate If you find you need to talk with someone before the next support meeting, RfR has a hotline and online chat for that express purpose. Go to www.recoveringfromreligion.org and click on the green chat bubble in the lower left corner of the site to chat online. If you are in need of professional help, we can offer the Secular Therapy Project to provide options to connect with a professional therapist. All therapists have been thoroughly vetted by our organization and offer only evidence-based and non-religious treatment. Connect with them at www.seculartherapy.org. Like what RfR does? Why not volunteer! There are quite a few options. Head over to www.recoveringfromreligion.org/volunteer for more info.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Are you passionate about supporting other men on their mental health journey? We’re building a movement of virtual and in-person men’s groups across Ohio — and we’re looking for group leaders who want to make a real difference with us. As a group leader, you’ll create a safe space where men can connect, reflect, and grow together. Training and support are provided — you just need heart, presence, and a willingness to lead. **Apply now to lead a group in your area:** 👉 https://form.jotform.com/taketimespeakyourmind/sym-group-leader-application Speak Your Mind is a mental health non profit dedicated to bringing our community together to end the isolation that leads to mental struggle and suicide. Learn more about them here: https://linktr.ee/taketimespeakyourmind

Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com

**Welcome to the Brain Injury Alliance of Kentucky’s Support Group.** *\*\*This meeting has been moved to the 4th Monday of each month.* This group is a safe space for **survivors of traumatic and acquired brain injuries**, as well as their **families and caregivers**, to find support, share experiences, and connect with others who understand the journey. Whether you're newly injured, a longtime survivor, or supporting a loved one, you’ll find comfort, information, and encouragement here. Our professionally facilitated groups offer a confidential, compassionate setting for healing, learning, and growing together. Join us to discover the power of community—because no one should walk this road alone. *All survivors of ABI/TBI and those who care for them are welcome.* \* This meeting is for persons with brain tumors and their guests. \*\* This is a hybrid meeting. For those meeting in-person dinner is served at 5:45pm. Online begins at 6:30pm.

Practical AI for Power BI Developers A year ago, “agentic AI” was mostly hype for Power BI teams. Today, it deserves your undivided attention. For Power BI pros, there is now a real opportunity to reduce repetitive development work, accelerate delivery, and help developers do more, but only when strong DataOps practices are in place to make AI workflows effective. This session is a no-nonsense introduction to effective AI patterns for Power BI and Fabric development. Along the way, we will make sense of the growing pile of terminology, including skills, plugins, hooks, and MCP. You will see examples of how modern AI tooling can help with development tasks across Power BI and Fabric, along with the prerequisites, guardrails, and DataOps principles needed to use it responsibly. Whether you're burned out on AI hype or already using Copilot CLI daily, this session will show you the foundations that are finally making AI-assisted development genuinely useful.

Join us as we get together to get together to help those in need at this CMG Gives Back event! We have a great little community of Movie Group friends so rather than see a movie this time, we’ll help “create a better world” by helping serve those in need. Here are complete details and our plan for this event: FAITH MISSION – GRANT KITCHEN: The Faith Mission kitchen and dining room serves residents 3 meals a day, every day of the year. For this event, our group will help prepare food, serve meals, assist residents in the dining room, wash dishes, and clean surfaces. PLAN: We will be preparing / serving / cleaning for BRUNCH from 10:30am to 12:30pm and have space for a total of 7 volunteers. Please arrive at 10:20am and wear closed-toe shoes and long pants. LOCATION: Faith Mission – Grant Kitchen is located at 245 N. Grant Ave. Enter the kitchen at Dock 1 (in the back of the building), indicated in the attached map. On-site parking in the adjacent lot and street parking is available in the surrounding area. Below are some links / attachments with additional info/details: IMPORTANT REMINDER: Our group will be providing all of the volunteers on this day so a firm RSVP count is essential. Please only sign up if you are certain you’ll be able to attend. If something unavoidable comes up, please try to update your RSVP no later than one week prior to the event. With few exceptions, no shows or cancelations within 1 week of the event will not be eligible for future CMG Gives Back events. I appreciate your understanding as we try to ensure the agencies have the volunteers needed to provide the essential services they provide to the vulnerable population they serve. Our Partner Agency for this event is Lutheran Social Services! A huge THANK YOU to all of YOU for volunteering at this (and any of our previous) CMG Gives Back events! Should be another good/fun/meaningful time together, Dan

**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.