Customer Experience

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Sign up to help with customer service at our Arlington shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

**Join us in Falls Church for conversations that go beyond small talk.** Higher Grounds – Falls Church is where this growing network of gatherings began: a space for thoughtful, authentic dialogue about what matters most. Whether we’re exploring the nature of happiness, the challenges and possibilities of midlife, spirituality, culture, capitalism, parenting, or the role of art and travel in a meaningful life, every conversation is shaped by the people in the room. There’s no set leader or rigid agenda—just a shared commitment to listen as much as we speak. We start with brief introductions focused on what makes you *you* (not your LinkedIn bio), then dive straight into whatever is on people’s minds. The direction of each meetup emerges organically, making every event unique. MANDATORY: PLEASE REVIEW OUR COMMUNITY GUIDELINES IN THE GROUP DESCRIPTION. Everyone is expected to engage in respectful conversations and listen deeply as well as share. We have a zero tolerance policy of sexual harassment and hate speech. Come ready to share, reflect, and connect with others in Falls Church who are also seeking deeper conversations. **Suggested Questions: Life Stages & Transitions** 1. What did you think you'd have figured out by now that you're still completely winging? 2. When did you realize your parents' advice was for a world that no longer exists? 3. What are you finally old enough to stop pretending to care about? **Suggested Questions: Identity After the Roles** 1. Who are you when nobody needs anything from you? 2. What dream keeps resurfacing even though the "practical" time has passed? 3. How do you handle having the freedom you always said you wanted? **Suggested Questions: AI & Being Human** 1. What human experiences will AI never truly understand? 2. If machines handled all your have-to's, what would you actually do? 3. What becomes more precious as everything becomes automated? **Suggested Questions: Belief & Meaning** 1. What certainties have you given up, and what rushed in to fill that space? 2. How has knowing someone who died changed how you live? 3. What do you believe now that would shock your younger self? **Suggested Questions: The Modern Psyche** 1. What anxiety do you carry that previous generations didn't have? 2. Which of your survival strategies are you ready to retire? 3. What uncomfortable truth about happiness did it take you years to accept? **Suggested Questions: Work & Purpose** 1. When did you stop believing that your job would complete you? 2. What would you do for work if money and status weren't factors? 3. How has your definition of "making it" changed over the years? **Suggested Questions: Relationships & Connection** 1. What relationship dynamic do you keep recreating, and why? 2. When did you realize your parents were just people trying their best? 3. What kind of loneliness doesn't go away even when you're with others? **Suggested Questions: Time & Mortality** 1. What are you running out of time to say or do? 2. How differently do you spend your time knowing it's finite? 3. What will you regret not trying, even if you fail? **Suggested Questions: Society & Culture** 1. What social convention do you follow even though it makes no sense? 2. Which generation do you understand least, and what might you be missing? 3. What aspect of how we live now will seem insane in 20 years? **Suggested Questions: Personal Philosophy** 1. What rule for life did you create after learning something the hard way? 2. When did you stop believing that everyone else had it figured out 3. What paradox about life have you learned to live with?

Higher Grounds – Arlington is part of a growing network of gatherings where we create space for thoughtful, authentic dialogue about what matters most. Whether we’re exploring the nature of happiness, the challenges and possibilities of midlife, spirituality, culture, capitalism, parenting, or the role of art and travel in a meaningful life, every conversation is shaped by the people in the room. There’s no set leader or rigid agenda—just a shared commitment to listen as much as we speak. We start with brief introductions focused on what makes you you (not your LinkedIn bio), then dive straight into whatever is on people’s minds. The direction of each meetup emerges organically, making every event unique. MANDATORY: PLEASE REVIEW OUR COMMUNITY GUIDELINES IN THE GROUP DESCRIPTION. Everyone is expected to engage in respectful conversations and listen deeply as well as share. We have a zero tolerance policy of sexual harassment and hate speech. Come ready to share, reflect, and connect with others in Arlington who are also seeking deeper conversations. Suggested Questions: Life Stages & Transitions * What did you think you'd have figured out by now that you're still completely winging? * When did you realize your parents' advice was for a world that no longer exists? * What are you finally old enough to stop pretending to care about? Suggested Questions: Identity After the Roles * Who are you when nobody needs anything from you? * What dream keeps resurfacing even though the "practical" time has passed? * How do you handle having the freedom you always said you wanted? Suggested Questions: AI & Being Human * What human experiences will AI never truly understand? * If machines handled all your have-to's, what would you actually do? * What becomes more precious as everything becomes automated? Suggested Questions: Belief & Meaning * What certainties have you given up, and what rushed in to fill that space? * How has knowing someone who died changed how you live? * What do you believe now that would shock your younger self? Suggested Questions: The Modern Psyche * What anxiety do you carry that previous generations didn't have? * Which of your survival strategies are you ready to retire? * What uncomfortable truth about happiness did it take you years to accept? Suggested Questions: Work & Purpose * When did you stop believing that your job would complete you? * What would you do for work if money and status weren't factors? * How has your definition of "making it" changed over the years? Suggested Questions: Relationships & Connection * What relationship dynamic do you keep recreating, and why? * When did you realize your parents were just people trying their best? * What kind of loneliness doesn't go away even when you're with others? Suggested Questions: Time & Mortality * What are you running out of time to say or do? * How differently do you spend your time knowing it's finite? * What will you regret not trying, even if you fail? Suggested Questions: Society & Culture * What social convention do you follow even though it makes no sense? * Which generation do you understand least, and what might you be missing? * What aspect of how we live now will seem insane in 20 years? Suggested Questions: Personal Philosophy * What rule for life did you create after learning something the hard way? * When did you stop believing that everyone else had it figured out? * What paradox about life have you learned to live with?

Sign up to help with customer service at our Del Ray shop! **If this is your first time doing customer service at our shop**, **please direct message Elizabeth here via MeetUp** so she can ensure someone can be there to orient you. **What you'll do:** * greet customers * manage customer traffic * help customers find basic bike parts in our store * direct customers to the mechanics if they need a bike repair * help customers find a bike that fits them * set customers up to test ride bikes * work the register to conduct customer payments **Qualities of a good volunteer for this role:** * customer service oriented * willing to work outside most of the shift * able to work on their feet most of the shift * comfortable working in a faced-paced environment * open to a steep learning curve with a rewarding experience the more times you volunteer * excited to learn about Velocity Bicycle Cooperative and become part of our volunteer team that keeps our wheels turning! **What to Bring/Attire** * A water bottle & snack * Wear comfortable shoes and clothes appropriate for the day's weather * Sunscreen and a baseball hat if it is sunny **Age Requirements:** If you are under 18, you must bring a parent/guardian with you to the orientation to sign the waiver.

Join us after the walk for dinner at Royal Durbar Kitchen, a cozy Nepalese spot known for its rich flavors and warm atmosphere. Come hungry and ready to unwind with great food and even better company.

🎉 **Puzzle Palooza: PUZZLES OF ALL KINDS WELCOME at the Board Room! 🧩** Join us for **Puzzle Palooza** in our puzzle swap series! Whether you're into jigsaw puzzles, crossword puzzles, sudoku, logic puzzles, or brain teasers, this event is for you. Bring any type of puzzle—whether it’s a challenging 1000-piece jigsaw, a captivating 3D puzzle, a fun puzzle book, or a unique brain-bending game—and swap it with fellow puzzle lovers. Let’s share the joy of solving and discover new puzzles to enjoy! 📅 **Date:** Sunday April 5, 2026 🕒 **Time:** 3:00 PM 📍 **Location:** [Board Room DC](https://boardroomdc.com/), 1737 Connecticut Avenue NW, WDC 20009, in the mezzanine. **Event Highlights:** 🌐 **Networking:** Connect with fellow puzzle enthusiasts over a game and some delicious drinks. It's a perfect blend of puzzles, games, and great company. 🧩 **Puzzle Swap Extravaganza:** Immerse yourself in a sea of puzzles as we transform the Board Room into a Puzzle Paradise. Bring your puzzles to trade, and discover hidden gems for your collection. 🎲 **Board Game Delights:** Enjoy the fantastic selection of board games available at the Board Room. Take a break from puzzles and explore a world of strategic challenges and social fun. **Agenda:** * 3:00 pm - 3:30 pm - check in and chat! * 3:30 pm - 4:00 pm - introductions and swap * 4:00 pm - 5:00 pm - social puzzling **How to Join:** 1. **Save the Date:** This is your ticket to Puzzle Paradise. Mark your calendar and get ready for an afternoon of puzzling delight. 2. **Location:** Board Room DC, known for its vibrant atmosphere and extensive game collection. [1737 Connecticut Avenue NW, WDC 20009](https://boardroomdc.com/) 3. **Spread the Word:** Invite your friends and fellow puzzle lovers. Let's make this Puzzle Paradise an unforgettable experience! \*\*\*Please note that if your puzzle is not swapped, you are still responsible for taking it home. **This is not a swap where you will be able to drop off puzzles and leave**\*\*\* For all of our Swap Series, please prioritize community safety. Ensure you're vaccinated before joining us. Your commitment creates a secure space for our shared love of cooking and good times. See you responsibly at the meetup!

Join us for a meetup lunch! Meet new people and make new friends. This will be a small size group for lunch. Members only please I Will have a reservation. Easy free parking! See you there!

⚠️ **IMPORTANT: You must sign up and buy a ticket here to attend:** [https://groupvibe.com/](https://groupvibe.com/) **This is a curated, small-group meetup make new friends in Washington.** Each meetup brings together 4–6 like-minded people for casual conversations over brunch. We use the Groupvibe platform to organize and ensure everyone’s a good fit. 👉 **To attend, you’ll need to complete registration via this link:** [https://groupvibe.com](https://groupvibe.com) Once you register, and **buy a ticket or become a Groupvibe member**, we’ll share the exact location and match you with your group. **Why this works:** \* Smaller groups make real conversations easier \* Matching helps avoid awkward dynamics **Note:** RSVPs here on Meetup don’t reflect total attendance. Many attendees register directly via our website. This meetup is organized by **Groupvibe**, a small team passionate about helping people form meaningful friendships offline.

Let's visit my favorite Balkan/German restaurant in Old T. In my humble opinion, they have the best schnitzel in this area! They may have a special Easter menu. If there's interest, we could go to a movie afterwards. [MENU | old-house-cosmo](https://www.oldhousecosmopolitan.com/menu-2)

New (old) location - La Madeleine at 500 King St! Hope to see you there

**Notice the new time. We are now 2-5pm.** Bring your own board games! The MoCo Pride Center has a few games as well. Newcomers welcome! You don't need to know anything, we will teach you how to play! We do not serve food. Note that you can bring drinks and food, but plan to leave the place tidy. Some of us may also get food together afterwards. Info about the MoCo Pride Center: [https://www.mocopridefamily.org/pride-center-home](https://www.mocopridefamily.org/pride-center-home) The Center is close to the **Bethesda Metro Station**. It is on the 2nd floor of the **Bethesda-Chevy Chase Regional Services Center**. Look for the **blue awning** that says Geste Beer at the cross of Old Georgetown Road -- the front entrance is directly to the left of this awning. The Bethesda-Chevy Chase Regional Service Center has an attached garage, which is accessible on Edgemoor. Go past the Center, then turn right at the stop sign across from the Metro stop. The garage is your first right. Payment is mobile using the ParkMobile app.

Open gaming at Panera! New players welcome. We have many games on hand or you can bring your own. We are happy to teach or learn one of yours.

Pay attention! We’re delaying a week for those of you who may be on Spring break and/or celebrating the holiday. Ok, no pancakes, but waffles-a-plenty. Join the local UX and Digital Design community for a casual monthly breakfast. Look for us upstairs!

Let’s try this popular Italian restaurant in Reynoldsburg. This is the menu: https://scaliristorante.com/#4e468054-0235-43e2-81c2-44e061341e9e

**The Data-Driven Brand: Using Analytics to Shape Perception** Can you use analytics to improve tacos? This being CBUSDAW, we think the answer is probably “yes”, but we’re not sure how to implement or test this theory. For our April meetup we’ve got Sara Kear, CMO of Condado Tacos, to investigate this delicious question. Sara will explore how she blends quantitative data and qualitative customer feedback to shape brand positioning and drive business decisions. We all know that marketing and analytics go way beyond attribution. Sara will show how Condado uses customer insights to inform product and pricing strategy. She’ll also highlight how Condado leverages customer feedback at scale to influence operational priorities, positioning marketing as the voice of the customer across the organization. In the last 12 years Condado has gone from one location in Columbus to 52 locations across 10 states, so we’re guessing there’s more to that growth than really good guac (though the guac probably helps). Ultimately, this talk focuses on the intersection of art and science—using data to inform creativity and build a brand that resonates with customers in a measurable way. **About Our Speaker** Sara Kear is Chief Marketing Officer at Condado Tacos, where she oversees brand, restaurant design, menu and pricing strategy, off-premise including catering, and customer data strategy. Since joining in 2021, she has helped grow the brand from 19 to 52 locations while building a data-driven marketing organization focused on loyalty and customer insights. Condado has since been named to the Inc. 5000, recognized as Breakout Retailer by Chain Store Age, and consistently ranked among FastCasual’s Top 100 Movers & Shakers. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

Join us for our April Book Club gathering where we will come together to discuss *[Stop Me if You've Heard This One](https://www.kristenarnettwriter.com/stopmeifyouveheardthisone)* by [Kristen Arnett](https://www.kristenarnettwriter.com/about) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.

**Welcome to the Women’s Columbus Bogleheads® Sub-Group** This sub-group is for **women who want to learn and discuss finances in a safe, supportive space**. For those interested in moving towards financial independence and retirement by learning investment basics, choosing your 401(k) investments, minimizing taxes, and more. We’re a local chapter of **Bogleheads®**, following a long-term, practical investment philosophy: [Investment Philosophy](https://www.bogleheads.org/wiki/Bogleheads%C2%AE_investment_philosophy): https://www.bogleheads.org/wiki/Bogleheads%C2%AE_investment_philosophy [Bogleheads Forum](https://www.bogleheads.org/index.php): https://www.bogleheads.org/index.php No question is too small, and no experience is too simple. Share, ask, and learn — at your own pace, without judgment, in a group of like-minded women. Let’s build confidence and knowledge **together**!

Dinner and dancing

AI is changing how art is made. But when does it stop being your work and start being the machine’s? This month we're going to be doing a panel with with digital image, music, and written word artists, talking about at what point, while using AI in the creation process, does the work become not the artist creation? We encourage audience participation during this event that will be moderated by Chris Slee. Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus. Sponsored by [Transform Labs](https://www.transformlabs.com/services)